“George was most helpful and courteous today when I came with my wife and daughter to renew my daughter's passport.
He was efficient with processing the application and a good conversationalist.”
“The person on staff when I went was super helpful with me getting pictures of the item boxed and sealed which I needed to send to the recipient. Not only that they were at the same time processing several other customers in an unexpected early morning rush.
I personally think management should make sure if this happens a lot that there’s two people on site. The staff member there handled all of us with professionalism and grace. Totally appreciate you.”
“Danielle at store 6332 made my experience absolutely seamless and friendly/helpful despite me being the last customer of the day. She has an amazing work ethic and understands the values of great customer service. Thank you Danielle!”
“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
“I was going to return a package and had the pleasure of being helped by Doug. He was extremely welcoming and I appreciate him helping me with return. Thank you again Doug and hope your coworkers are just as outgoing as you are!”
“Everyone was so helpful and willing to accommodate all of my boxes for a move I am making. Even though there was a line it moved very quickly and associates were friendly”
“Thank you Shane!!!
This has been my go-to spot for mailing/shipping/notary for years. They are professional and offer suggestions to save you money. Keep up the awesome service!!!”
8:30AM - 5PM
1700 Market St Suite #1005, Philadelphia
Mailbox Centers
“I have been using IO Philadelphia for the last seven years and Mark, Emily and the rest of the team exceed all expectations! The offices are clean, well organized and the staff friendly and professional. I have used other office suites in the past and IO exceeds in all manner. Also the location is perfect and accessible by transportation for my patients.”
8:30AM - 6:30PM
4920 Pennell Rd, Aston
Mailbox Centers
“The whole staff Steve the manager, Heather, and Rick are the most kindest professional respectful staff I've ever encountered I appreciate the customer service I receive when I walk in the store top tier service.”
8:30AM - 6:30PM
1167 W Baltimore Pike, Media
Mailbox Centers
“Omg. Great experience. The UPS rep I dealt with (didn't get his name). Helped me with a silly issue when I first walked in but seriously he packed my gift and got it there 24 hours later in time for the wedding. Great store. Excellent staff”
“The young woman working there with the bandana was incredible. There was a customer being rude to her, the phone was ringing off the hook, and people were lining up, yet she remained kind, professional, and friendly the entire time.
She was working completely by herself, which made her even more impressive. I have no patience for people who are rude to someone who is clearly working hard and doing their best.
GIVE HER A RAISE, she absolutely deserves it! She was working on June 8, 2026, around 6:30 PM. (Felt bad bothering her for her name)”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“I’ve been with them for years. They always greet me with a friendly smile. I moved out of the country, and for 6 months they accepted all my packages and mail, and put it in my storage unit for me. I highly recommend this company, and it’s excellent staff.”
“Highly recommend UPS Store for quick laminating services! Denise was super helpful and laminated my 3.5” x 5” card in 4 minutes (time needed to warm up the machine)! It would have taken Staples 2-3 days (!!) and I only learned this AFTER waiting in line for 20 minutes! Next time I’ll come to the UPS Store first - quicker, friendlier, and much less stress:)”
“Recently used Mail Service Center to pack and ship an auction purchase I made with William Bunch Auctions. I was very pleased with the pricing, service and communication. Would recommend.”
“The staff at the UPS store in Wayne consistently provides outstanding Customer Service. They clearly enjoy working with each other so it’s a pleasure to visit the store.The staff is friendly, efficient, kind, and knowledgeable. A special call out to recognize Atara who is great at solving problems.”
“Smoothest process and such amazing customer service!! I usually bring my package returns here for Amazon but I got an item laminated and it took no time at all. Such wonderful people! Thank you so very much!! ??”
“The UPS store at 37th and spruce was clean the representative was friendly and welcoming and help me with my packaging and shipping and I love the store and I will go back”
“Not often you think to leave a review for shipping store but i was tremendously impressed by a staff member — Michael — he was professional, friendly, and got every in and out of the store during the post work rush. He deserves a promo or bonus!”
“The associate that helped me to do my 38 page packet print out was super helpful! He was waiting on another customer who wasn’t so nice and he still directed me on how to print out five copies of my extremely important packet!”
“The staff at this USPS location are friendly, compared to other locations I've visited. Chanisia in particular was very helpful and made the passport process smooth and efficient. Thank you!”
“Kelly was a great help and with as many questions as I had, she answered with a smile and I felt confident with her responses and valued as a customer. I highly recommend this location. Thank you Kelly!”