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“We took our older Mini Cooper for an oil change, and one of the existing parts failed, having nothing to do with the oil change. They fixed it in 24 hours, and the price was great. It was a very good experience.”
“Big G is my go to place for all my automotive questions and service. I trust their advice .I have been dealing with Robert for years and wouldn’t go anywhere else. Both Robert and Brandon treat their customers with the utmost respect. Call Big G for your next automotive appointment. You won’t be disappointed!!!”
“Fast, friendly service. The store manager actively assists, doesn't just sit back. Good value for the money. I've been coming here for years, and I'll keep coming back.”
“I relocated to Pitt from NY where I have an uncle in the auto body business. Sent him a picture of Hamlin's work. He was impressed. I, as well, am impressed with their professionalism and reasonable rates. Bravo!”
“Mike diagnosed the causes of my oil leaks, and the repairs were done in two days… pretty fast for all the work involved. And the estimate was very reasonable! Recommended!”
“I can't say enough good things about Kaercher. We've been taking our cars here for a couple of years now and they are honest, have great attention to detail, and excellent customer service. You won't find a better, more trust-worthy mechanic in the Pittsburgh area.”
“What a great first experience! I needed work done on my car and called around a dozen of places to see who could help me as quickly as possible. Everyone I spoke to tried to sell me more than I needed without even seeing the car! Then I called here! They were so kind and honest from the very beginning. Never tried to sell me anything I didn’t need and got me done the next day! I am so happy to have found them and will not be taking my car anywhere else from now on! Thank you guys! Finding an honest mechanic and shop is not easy!”
“Doing the recent oil change and annual inspection for our 2012 Ford Fusion, Jim ran into an unforeseen problem with the oil pan. He suggested a creative solution which avoided a very expensive repair and will enable us to use the car for another year. Jim and his team are simply the best!”
“I had a garbage can lid that blew onto the road stuck under my car. The guys were great and let me drive thru so it would come out. We had a good laugh. Thank you guys SO MUCH!!! -The crazy lady ?”
“I had the absolute pleasure to stop by this store today. I was helped by James the manager and jojo who completed the oil change. They were AMAZING. Checked out everything, made us laugh and made the whole experience seamless and painless. Will absolutely be coming back. I’m coming from out of state and always am nervous going somewhere new but this was the absolute best experience. Thank you gentlemen!”
9:30AM - 5:30PM
173 Clairton Blvd, PA-51, Pleasant Hills
Oil Change
“First time going today very professional, fast and kind I recommend them 100% They showed me things filters I didn’t know about Al hamdu Lillah ..GREAT WORK!!!”
“I started coming here after receiving a very questionable quote for work needed on my VW Tiguan at a local dealership. If you want honest, quality work- come here! Bob ( the owner) looks for ways to extend your cars life rather than having to replace. He is very knowledgeable and skilled. I have a VW that had an oil consumption problem and was needing to add 1 qt every 300 miles. Bob came up with a solution that likely saved my engine and my wallet.
I’m happy to say- it’s at 2,000 miles and no oil added so far which exceeded expectations. I’m so thankful to have found this place. - Diane”
“There pretty good here. The up sale in filter I didn’t mind as I needed it, only about $10 more than Amazon and I didn’t have to charge it myself add order it so I gave em the sale, they work with us on corp rates and I like they show the oil but I’d like to see a video of the charging the filler as done I’d these places screw you like the other place used to up 51 do that’s why we go here now. But a video can be great to really know the filter is being charged. But this crew seems pretty good and polished.”
“⭐️⭐️⭐️⭐️⭐️
The team at Valvoline in McMurray is absolutely amazing! It’s so rare to find great customer service these days, but these guys truly went above and beyond. I actually stopped in because my tire pressure was low and asked if I could pay them to level out my tires — and they said, “No, thank you,” and did it for free! They also checked and topped off my other fluids, like windshield wiper fluid, and let me know my oil was about a quart low. I was so grateful for their kindness, honesty, and professionalism. You just don’t see that kind of care anymore. I highly recommend this location!”
“Great service by the team and the manager Tim, but if I were to leave a real review to get the owner’s attention, it would be 1 star. The franchise owner “PREMIUM VELOCITY AUTO LLC” really needs to change their tire sourcing contract, especially when there are four tire shops a stone’s throw from this JL location. No fault to the team here (so I didn’t deduct any stars) but FOR THE OWNER: an expected 1-2hr oil change & state inspection service turned into an almost 6hr visit as we waited over 4.5hrs for my new tires to be delivered (though the third party had “guaranteed” under 2hrs, which means nothing). I only came here because it’s one of the few shops in the area where a state inspection doesn’t require you to drop your car off and “come back later” so I thought this would be a quicker visit. When tires are one of the main services you advertise all over the building, you should be able to provide them “in a jiffy”. (I couldn’t leave because my old tires failed inspection, otherwise I 10000% would have bought my tires from someone else and gotten my entire day back.) I really appreciated Tim’s sympathy, repeat follow-up with the third party, and hustle once the tires finally arrived. I know it was completely out of his control, but other customers would not be nearly as understanding as I am (sitting here 7 months pregnant by the way) and I really regret giving business to the third party tire provider.”
“I was in line and this lady pass me like an F1 racer skipping me.. The staff came out and told her I was there before her. Attention to their work and service. In and out..”
“Be careful when making an appointment for tires. Its best to make the appointment online and purchase tires that way. I made an appointment at the store and the employee assured me my tires would be set aside for my appointment. I work the overnight shift and when I got out of work, I headed over to Walmart for my scheduled appointment. I waited in line for at least 30 minutes( they were busy) only to be told my tires were never set aside and I would have to reschedule. They didn't have any other tires in my size. I was upset but the employee was very nice and understanding. He repeatedly apologized for his coworkers mistake. I will use this place again but order my tires online next time.”
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“I moved to the South Hills from a large city 4 years ago and always had difficulty finding a knowledgeable/trustworthy/responsive/fair priced auto shop my entire life. It has been such a breath of fresh air finding that it exists at P & W. Kathy always answers the phone and has been great at fitting us in even when we are in a pinch. Thanks for all the hard work!”