Freedom Credit Union has been serving members for many years, providing friendly and knowledgeable customer service. Staff are often described as polite and helpful, with a focus on making tasks easy and quick, such as opening CDs or withdrawing cash using individual kiosks. Members appreciate proactive fraud detection and prompt assistance with account issues, including fraud cases and card changes. The credit union offers great loan support and an easy-to-use app. Overall, members value the long-standing commitment to quality service, quick responses, and a welcoming environment.
Been with them for over 50 years! Couldn’t be a better or easier credit union to use! Their mobile app is a snap and their customer service is always friendly!
February 2026
Never had an issue with credit union. Customer service is very friendly and efficient with the customer needs.
April 2025
Most I have spoken with are very friendly and knowledgeable... However I never seem to walk away with having completed the task at hand