Investing near Washington, PA

“Although I’ve had issues here sometimes , it’s way better branch then by target. I’ve actually never had a bad experience truly here until today. I went to Depsoit money into the atm down by the parking lot (not attached to the building). I was very frustrated that the ATM took my money , I went into the bank , granted yes my attitude could have been better but I had just deposited money for my internet bill and lunch , I was not about to wait 5-7 days to for my bank to return my money. Teller told me to wait for a banker , it was unfortunate it was a new banker , also somehow trainer another new banker. I’ve been coming to this location for years. Anywho. whenever I sat down she told me I shouldn’t use the ATMs that aren’t attached to the building , okay weird I’ve used them 100+ times , she’s new , I get it whatever. Well then she’s like did you Depsoit the cash ? No lady I telepathally put the money in the machine. Just stupid questions , I told her that too , she said I won’t process this transaction if you’re going to be like this. Wow !!! A threat to not preform her job because she incapable of holding a conversation? She should understand some people may not have a lot of funds in this economy and her asking very obviously idiotic questions was going to get an idiotic answer. I cannot fathom threatening to not prefer on my job , because someone is rightfully angry about losing their money.

Bank managers should tell these new employees how to care for customers and that they cannot choice who they work with , they work for the general public, she shouldn’t tell customers that those ATMs are unreliable, and if you aren’t happy with it taking your money , she won’t fix the problem for you. This is not how PNC usually runs , Joyce , Max , Megan , or any of the other old bank tellers would have never treated me with such disrespect!! I’m very disappointed in this new teller!!!”

“I have been a customer for so many years. Great customer service. Need to thank Amanda Towers for her exceptional customer care! I had to get a new bank card and didt want to give up my
Steeler card yet I would have had to wait for it and need a new one that day . She surprised me with it arriving in the mail !! She went above and beyond! Thank you Amanda !”

“We are very impressed with Brian and Dave at Justabout. They have been invaluable to our financial goals and even transformative. The staff as a whole is extremely responsive and helpful too.I would recommend Brian (who we mainly work with) to any age group or person as well. I trust them and their guidance as they are extremely knowledgeable.”