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9AM - 7PM
130 High St, Waterford
Mobile Phones
10AM - 9PM
6807 Peach St, Erie
Mobile Phones
“Loretta really knows her stuff! She knows her products and customer needs. She is clear, concise and spends the time necessary to help the customer. I wasn't sure what phone was best for me and she helped me process that. She helped me choose my plan and navigate through the set up. She was patient and made sure I received the attention I needed before I left the store. She told me to follow up with any questions or concerns. Great customer service!”
10AM - 7PM
1907 Rotunda Dr Unit E 105, Erie
Mobile Phones
“Absolutely exemplary service! Fixed and finished in exactly 1 hour. Could never even tell that the entire screen was shattered. Highly recommend, their customer service is excellent!”
“Super cool dudes. Very knowledgeable and quick to get both my and my wife's phones upgraded to new ones and transferred everything perfect. The most down to earth, relatable and easy to get along with Verizon folks I've ever done business with. We're only going to this store from now on!”
“Jesus was great all around in giving us the best deal with the promotions going on and getting us transferred for all 5 of our lines. He’s knowledgeable on what he’s doing and overall positive experience for us!”
10AM - 8PM
7080 Peach St, Erie
Mobile Phones
“We have been coming to this location for YEARS, maybe 15? I’ve lost count. Anyway, we love the personal service and being able to ask questions, have things serviced, transfer data, etc. in person. We started with fairly basic phones and always got clear answers about how models compared, never feeling pushed to agree to more than we wanted. So many of the employees have been here for as long as we can remember, so that suggests the company must treat them well. Our current family plan doesn’t exist anymore, but they always find ways to include us in offers that might apply to us and let us know what changes would or wouldn’t be helpful for us. Even when we have to wait we have always been treated well. We recently tried the newer branch on West 12th Street and found good service there as well. Thanks for being there, T-Mobile shop!”
10AM - 8PM
6650 Peach St, Erie
Mobile Phones
“Was having an issue with a product and went into the store and talked to Michael, one of the managers. He listened to my issue and quickly resolved the problem. Excellent customer service! Thank you!!!”
9AM - 7PM
7190 Peach St, Erie
Mobile Phones
“I had an issue with my phone not charging and was scared that the store was going to try to get me to buy a new phone. Not this store, Camren had my phone fixed in 5 minutes flat. This interaction was one of the best I have had in a Verizon store. My man needs a raise and all stores need this kind of customer service. Highly recommend this location”
“Jeff, Manager, and his staff are both attentive & knowledgeable. Jeff’s customer service skills, VZW knowledge, and willingness to find the correct solution for the customer is at or exceeds those found in major metropolitan areas of the country. Erie is very lucky to have Jeff and his team to help. Not only are they good with “people in the know” but, and more importantly, are patient and caring for those who may not be technically inclined and the elderly from what I have witnessed while in the store. Hats off to Jeff and his amazing team!!!!”
10AM - 8PM
5624 Peach St Unit B-21, Erie
Mobile Phones
“Thank you, Adain and David, for your competent and courteous service when I stopped at Cricket to check my old phone. It needed replacement and your explanations were spot on, about what the problem was, purchasing a new phone, and transferring data. Thank you Cricket for having such great employees!”
“I wish the prices were just a little bit lower but the service they provide and the speed of their internet make up for any mixed emotions i may have about the prices. Super friendly and understanding costumer service as well. They were polite and really food their best to work with my situation.”
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“Anthony was awesome during our visit. I was impressed with his multitasking skills and ability to communicate effectively with every single person that walked in the store. He was very cheerful and I would do business with him again! He was fantastic”