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Closed
2002 Liberty St, Allentown
Banks
“GLORIA HAS BEEN MY BANKER FOR MANY YEARS, I FOLLOWED HER TO EMBASSY BANK ,I' AM A HAPPY NEW CUSTOMER, REALLY LIKE THE LIBERTY BRANCH, GLORIA IS THE BEST ,SHE ALWAYS GIVE ME THE BEST ADVICE AND CARES ABOUT ME”
“Opened a personal account with this credit union and I love the staff.
The staff are very friendly and helpful and we are speaking as a customer service auditor.”
“We recently financed our first home with American Bank. Manny was very helpful and patient through the whole process! We can't thank him enough for making it happen.”
“Very nice place for banking in the Lehigh Valley. The Macungie branch is fairly new, and Emily is the most pleasant person in the world! Very friendly and helpful. Thank you!”
Closed
4148 Tilghman St, Allentown
Banks
“Embassy Bank has excellent service and the best customer care I have seen anywhere from any bank, and a real local focus for the community and local customers. Five stars.”
“Tracy at Embassy at Trexlertown is AWESOME! She has been helping our family with our accounts for years and we just love her! The whole office is wonderful and their customer service is Superb! Our pups love all of them too! Thank you!!”
“Amelia Kupis was extremely helpful and attentive to my needs while opening my new account. She was extremely kind and had a great attitude the whole time! I would recommend anyone to see her and join first common wealth.”
“Recently Beth Haley at the Cedar Crest branch helped me out with a home equity loan. She made the process so easy, and she is just a nice individual. I’ve been banking with Embassy Bank for the past 20 years, and it’s this type of service that you just don’t get at some of the bigger institutions.”
“Huda is the absolute real deal . She is persistent and always willing to help with all financial needs for myself and children she is very straightforward and professional and also spends the time with the client to make sure every decision is in the best interest of the client . I love this bank I’ve had problems in past from bad relationships with banks however Im very grateful that key bank gave me the second chance I needed at financial freedom I’m so happy I even referred my friend today so he can get financial freedom
Reason I say she is persistent we have been trying for a couple months to get account with you guys she never gave up at all and I appreciate it and the key bank family #partofthefamily #keybank only suggestion is a referral bonus other than that thanks for a job well done !!!!!”
“Best ?? bank ever,, super nice service fast if you have to take out several amounts of money you don't need appointment they don't ask why,,and if they don't have All that money on one place they set up everything for you to go to the next place closer to you to the rest of the money ?.. super easy..i love this Bank ❤️❤️ plus best rate of the market and loan...???”
“Great customer service! Brandon was awesome, personable, and so helpful!I went in very frustrated and ready to be done with Truist. He quickly fixed my problem and gave me great options and advice for the future. Not only did I not close my business account, I’m now considering switching my personal banking to Truist as well.This is not my normal branch, I came here when my regular branch wouldn’t help me. I will be coming out of my way to visit the Tilghman Street location from here on out!”
“Best branch ever!! Meilin Lazarde was such a great help spent 2hrs with me getting my business account an other affairs in order I can't put into words how helpful this entire bank was best experience ever!!!”
“Everyone is so friendly and helpful. Marianne at the Neffs location was a big help getting a loan for us and setting up 3 accounts. Pearl at the Walnutport location was an essential part of getting us all together for signatures and opening the accounts.All the tellers are wonderful to work with.”
“I have been long time member here. First Commonwealth has provided Mortgage, Home Imrpovement, Car Loans, Credit Cards, CD's, ebanking, checking and savings account all at a very competitive rate and with outstanding service. I highly recommend First Commonwealth Federal Credit Union.”
“I've had bbnt as long as they existed. Honestly only because I got grandfathered in with knbt. I was going to change banks on account of the horrible customer service I delt with at the Whitehall location! I personally go out of my way no matter where I am at to go to the Northampton location! The women are beyond pleasant, and always go to the next level to accommodate you. It is only due to this location that I am still a customer of this bank.”
“Great Credit Union. Very professional and very helpful with all my financial needs. That's why they are my primary financial institution. Too bad they're not open to everyone.”
“I'm so grateful to all employees from new tripoli bank my parents loved them I love them it's wonderful like looking in past everyone actually cares about customers like back in the day. When everybody knows your name.They saved me on multiple occasions. Much love and respect to all again thank you for all use do everyday ❤️”
“I had a very nice experience in this branch today. The staff( a youngmale) working 11/15/23 around 1130am sitting alone in theleft corner from the entrance going above and beyond to help me with some bank issues which I had problems with. Thank you, really appreciate!”
“Went above and beyond to make opening a cd easy under unusual circumstances. Never in my 77 years has a banker called me at home until Angella. Outstanding banker and person.”
“Moving from a completely different area can be very difficult and scary. My wife and I were very nervous about choosing a realtor, because we wanted someone who had our best interests in mind. After meeting with a few realtors, we were extremely fortunate to have a family friend recommend Jessica Distler. Throughout the process, Jess always proved she had our best interests in mind. She answered every question we had, answered her phone whenever at all hours, and went out of her way to meet all of our needs. Jess stayed patient throughout the process and guided us to our perfect home. Jess demonstrated exceptional knowledge, negotiation skills, and professionalism. She also has a wonderful personality. She got us our dream home and made us feel comfortable and confident every step of the way. My wife and I would highly recommend Jess.”
“My first time coming here I didn’t have the best experience. After having difficulties for a period of time I came back and was greeted by Angel. Angel provided me with the best costumer service by far after recently joining the PNC family. She is an asset to this PNC Bank and to the people that really do need help. Thank you Angel for your magnificent customer service!”
Closed
835 Hamilton St, Allentown
Banks
“I am writing to express my sincere appreciation for the exceptional service I have received from Ana, my dedicated bank agent. Her professionalism, expertise, and unwavering commitment to customer satisfaction have been truly impressive.
Ana has consistently demonstrated a deep understanding of my banking needs, providing personalized solutions and proactive support. Her prompt responses, clear communication, and friendly demeanor have made a significant positive impact on my overall banking experience.
I highly recommend Ana to anyone seeking outstanding banking services. Her exceptional performance is a testament to her dedication, work ethic, and passion for delivering top-notch customer service.
Please extend my gratitude to Ana for her incredible support. I look forward to continuing to work with her.
Sincerely
Arlette Seyossolo”
“The manager and the two top tellers there are excellent. They get these things done for you if someone can't they'll make sure someone else can assist you with your problems.”
“I’ve been a member for as long as I can remember. My company recently reserved a porch next to the FCFCU porch at an Iron Pigs game. I saw one of my favorite employees there and got a big hug! She’s downtown Allentown now but I now have Rachel at Union Blvd who I know since she was a baby. Always feel at home there!”
“Made an appointment online to open a joint checkings and savings account. Plenty of free parking available. From the moment we walked in, everyone was very friendly. After sitting for only about two minutes, Justin comes over and begins to assist us. Everything went well. Justin is very knowledgeable about everything chase has to offer and answered all of our questions. He is very professional and also has a great sense of humor, which made our conversations more entertaining. Hopefully chase will continue to treat us much better than wells fargo did. Thanks again.”
“Ryan was extremely helpful with the documents I needed to complete a transfer. Clearly familiar with his responsibilities to make this easy for me. My assets are in good hands.”
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“Wonderful to deal with these guys, as I have for many years. Feels like you’re not dealing with a bank. Shout out to Justin Hartrum, commercial lender extraordinaire.”