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“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Smile, you’re on Cricket! 😄
🎉 ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! 📱✨
Just come into the store and participate. Everyone is eligible!”
“My experience at the AT&T Store at the Waterfront in Pittsburgh. PA,:
Makaila was very committed to identifying and solving my issues. This staff person is a gem! I hope she is or becomes a leader to oversee/train/coach service providers to treat costumers well. I love the treatment and service I received!!”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“I stop by the boost store in Wharton square today to get my client a new phone. Rose?who works in the store really helped me out on choosing a phone and plan very good customer service. Thank you so much Rose ? for all you help. ?”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Bought my new iPhone from the most terrific young man, Roman. He was so patient and made me feel like I wasn’t as technically challenged as I am! He explained everything and made the experience so easy. Congratulations on a fantastic employee!”
“Hey my name is Mr saleh I’m at your location with AT&T and I love the way how Tatiana is serving people with kind and respectful and patient and so sweet and she is doing overtime for us”
“Although we were not successful in repairing my son game computer this time, I would still like to thank Torel for the excellent customer service. He was professional, patient, and very helpful throughout the process. I truly appreciate his efforts and kindness. Thank you!”
“Today I went to Verizon. My experience with the staff was not only incredible it was memorable. Got a phone upgrade and the staff made sure that the process was completely finished before I left.
They went above and beyond to make sure I left much happier than when I came in.
This location will be a shining star for Verizon and they should take many notes from Bella and Dan. Their customer service, knowledge, and hospitality actually blew me away.”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“Smile, you’re on Cricket! ?
? ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! ?✨
Just come into the store and participate. Everyone is eligible!”
“The Indian gentleman employed there is truly the most amazing person I have ever encountered. Having been in my wheelchair for much of my life, I've never experienced the kindness he has shown me. I felt a level of compassion from him that I haven't found in others. He assisted me with my inquiries and guided me on how to use my phone. He also refuses to accept tips, saying that it’s just not his style. What a wonderful person; we definitely need more individuals like this young man. May he be blessed.”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“Decent trip there, my buddies phone WA ALL MESSED up , but we hurried up and got on a bus shot down town just in the nic of time to get his phone back up and working. Great job, although now he's going crazy because he for sure see someone or something really trying hard to hack his phone! We've been up all night trackiing coding moves, new data entry to go against what we just did, lmao this is crazy! Big brother at its fullest, but never fear Mark the cell phone data techy is here lol. AND GUESS WHAT!! WE GOT EM... HAHAHA”
“Jenn was Exceptionally helpful!
Her Excellent Customer Service and being knowledgeable of how to fulfill my request,is what made my visit one that will certainly not be my last!
Thank you Jenn for providing something that is unfortunately hard to come by now;
An Excellent Customer Service experience!”
“I had a amazing experience add line nd switching data thanks to vj.incredibly knowledgeable,patients and transparent about all things pricing,phones.thanks for helped me transfer all my data thanks VJ thanks highly recommend.”
“It's all about the guy that Waits on you his name is Colin and he gives you the best deal and he's the first guy they never put a screen on my phone with no bubbles and I got a new phone for my daughter and he gave me the best price on the market so if you need a phone go see Colin down on Smithfield Street downtown”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“Very nice, very eager to help very polite, very knowledgeable, always open on time.They are just so pleasant to come into the store.They greet you as soon as you come in.I will come here anytime, esthetic going to the one and pinheels, and I live in Penn Hills.I drive all the way to morrowville to get good service and polite service”
“Honey was super helpful, even with other customers being rude. She was moving as quickly as she could and maintained a smile despite being very busy multitasking to meet all of her customers needs”
“Hello there! My name is Bella, and today me and my family has come here to get my sister a new phone, since hers recently broke. My mother is very inpatient and I apologized to the worker today. I'm not sure who it was, I didn't get to read the name tag. It was a female, thats all I got. Whoever you are, just know I'm apologizing on my mother's behalf of her actions. It was not your fault. You look like you're new-ish and may not have too much experience with this. No shame whatsoever. I've been here multiple times, and usually everything goes well my mother just has a temper. And today, tech issues happen. She had no right to say what she said to the worker. I hope you have a better day. Today was not your fault ❤.”
“CHAY(or Chey) ROCKS! She is THE BEST customer service personnel of ANY wireless company and I've been with about all of them, Verizon, Boost, Etc. SO graciously helpful, kind, patient. THANKS!😎”
“This is a great Cricket store. I have been here many times and I very much enjoy the selection of phones as well as great deals that they have. The thing I enjoy the most about this store is the great customer service and their willingness to go out of the way for their customers. Stop by if you get the chance and check them out. ;)”
“David was very helpful and patient with us as we communicated with our former service provider. He was dedicated to giving us accurate information to find a phone that fit our needs. Highly recommend.”
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“Colt and Jazzy helped me out a ton by being patient with me and helping me get in contact with their support line when my phone was down due to a poor experience porting providers. Special thanks to Lisa at the help desk who by simply being patient and believing my story about what happened during the bad port process was able to solve my problem in just a couple of minutes. Great AT&T store location!
Thanks again for letting me use your floor phone Colt! I know that's not policy, but that was exactly the bit of compassion I needed to solve this mess.”