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10AM - 8PM
2001 Lincoln Way Ste 140, White Oak
Mobile Phones
“I've come here multiple times for screen protector replacement installations for a Samsung Galaxy S22 Ultra that has the annoying curved screen. Quick & great service!”
“Troy Oneal was the fastest, most knowledgeable and professional representative I have encountered at Verizon in many years. I will definitely be coming back to this store for his business. Good job Verizon.”
“I was so lost on my journey to get wifi for my new place of living. I luckily stumbled upon the Verizon store on Penn ave. There, I was greeted by Eric who introduced to my savior Tara who was assisted by Ken. They both helped me with all of my internet needs, and I am leaving a happy customer.”
“Excellent service and support! I had an amazing experience with Everett (homestead store). His customer service was top-notch, and he went above and beyond to ensure I was satisfied with my purchase”
“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“Alex is a truly compassionate, caring professional who knows how to think outside the box and tries to help the customer with their concerns, not just push what he thinks they need.
Matthias, whom I saw a few days later, knew how to effortlessly juggle a full store of customers & was a kind tech extraordinaire who was able to solve one of my two outstanding problems.”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Chinnu is a gem! From the moment the I walked in, he was friendly and welcoming. He helped find the perfect phone for me to upgrade without any pressure. I appreciate the positive attitude and great sense of humor. The service was top-notch, and the entire process was easy. Highly recommended! He definitely needs a Raise.”
“I was getting an error message on the metroPCS site when trying to switch to a new phone. I thought I was screwed, but went into the store anyway. The 2 guys working there figured it out pretty quickly & I got to keep my old plan! They were helping a few other people at the same time & they were very patient & kind to everyone.”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“This review is 5 stars specifically & only because of Randall's exemplary customer service, communication, and calm demeanor. He is fantastic and should be running the place. I've been a customer for about 10 years and never had a positive experience in a store. It is always incredibly stressful, and overall I dislike at&t as a company. I've thought about leaving many times, and today was no different... until Randall went above and beyond! He helped me find the best option and explain bill changes in a transparent and patient way.”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Hey my name is Mr saleh I’m at your location with AT&T and I love the way how Tatiana is serving people with kind and respectful and patient and so sweet and she is doing overtime for us”
“This location was decent, the sales person was kind, and took care of my problem. The only issue I do have is with Boost and their lack of locations. I had to come all the way from Greensburg to North Versailles to pay my bill bc there was an issue with their online site.”
“Bryce is Awesome. Amazing personable and knowledgeable with my issue with my phone. He helped me figure out issues with old phone unfortunately my phone won't read any sim card or esim . So I got a new phone. I definitely won't hesitate going back. Employees like Bryce make it Worth your while and very knowledgeable with At&t . Thanks again and very pleased with his Help. Great Customer service and support!”
“Wish was absolutely amazing! She was very helpful, very knowledgeable, very patient! She did not give up until we fixed the issue. She fought for me with the metro port department until we got the issue handled, over a hour call. 5 stars!”
“The staff went the extra mile to explain the T-Mobile internet services, get me the best deal, and didn't make me feel bad for not knowing much. Highly recommend.”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“Asia she's amazing and haves such a great spirit and good customer service skills I would recommend this store to Everyone. Monroeville Mall Boost Mobile ?”
“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”
“Jenn was Exceptionally helpful!
Her Excellent Customer Service and being knowledgeable of how to fulfill my request,is what made my visit one that will certainly not be my last!
Thank you Jenn for providing something that is unfortunately hard to come by now;
An Excellent Customer Service experience!”
“I recently visited the Metro store and had a great experience thanks to Dev, a new guy in the store. From the moment I walked in, he was friendly, patient, and really took the time to understand what I needed. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
Dev provided excellent customer service and made sure I left completely satisfied with my purchase. If you're stopping by, I definitely recommend asking for him!”
“Nice and friendly place.
Peter, Business representative, made my day showing humanity, professionalism and
attention to the details.
Will recommend to my
friends.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
10AM - 7PM
3839 William Penn Hwy, Monroeville
Mobile Phones
“Very nice, very eager to help very polite, very knowledgeable, always open on time.They are just so pleasant to come into the store.They greet you as soon as you come in.I will come here anytime, esthetic going to the one and pinheels, and I live in Penn Hills.I drive all the way to morrowville to get good service and polite service”
“Yes I went into one of your stores to make my first payment today & had a question and what to do about the constant pop up not only were very friendly they completely understood my problem, corrected & showed me the apps that were causing my pop ups too keep appearing, and again happy to be a T-Mobile customer one month cant say that about one of competitors one month in I wanted to leave them , as for another one of your competitors I didn't care for there customer service”
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“David was very helpful and patient with us as we communicated with our former service provider. He was dedicated to giving us accurate information to find a phone that fit our needs. Highly recommend.”