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“The staff is extremely welcoming and helpful! I have only had wonderful experiences with this UPS store. I feel confident that when I go there, I can print, ship, or have documents notarized in a timely manner and with friendly assistance from the staff. Top notch customer service!”
“Ken was incredibly helpful and patient. I had a problem with my package being returned from another location, and he took the time to fix everything, update the address, and make sure it was done correctly. He went above and beyond to help me and was very kind and professional. I really appreciate his excellent customer service!”
8:00 AM - 6:30 PM
UPS Drop Box, Allentown
Mailbox Centers
“Love this UPS! I have never had a bad experience at any locations I've been-- but this location tops the cake. They are always so kind and friendly no matter the time of day, year or amount of people in line! They make it so easy to do to return packages. They are also super helpful if you need help with any packages as well,”
“I gave The UPS Store an 8 out of 10 because overall my experience was really good. The staff was friendly, the service was quick, and everything went smoothly. I didn’t give it a 10 just because there are always little things that could be improved, like shorter wait times when it’s busy or adding a few more services to make it even more convenient.”
“This is now my go to mailing hub. The staff is super friendly and they give personalized service. I am always greeted with a smile. They took the time to get to know me and send me my receipts by email which helps me to keep track of them better - no paper to lose. Someone is always there during their hours - this was a problem at the grocery store I was using. I love the one stop drop off location - I can drop off all my - USPS, FedEx and UPS - at one convenient location. No more running around town to different locations. I highly recommend this business!! Keep up the great work.”
“Conveniently located on Lehigh University's campus and makes picking up packages and letters easy. For students, they will let you know when they have a package or letter for you. Can ship packages usps, ups, or fedex here and they will give you the prices for each when you ask.”
8:30AM - 5PM
128 Delaware Ave Frnt, Palmerton
Mailbox Centers
“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”
8:30AM - 7:30PM
3440 Lehigh St, Allentown
Mailbox Centers
“The clerks move fast at this place. I returned a package from Amazon and I waited in a pretty long line for less than 10 minutes. I was impressed at how coordinated the staff was in keeping the lone moving quickly.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I had a great experience working with Pooja to make foam picture boards, poster banners and large photo prints. Pooja helped edit all images and was very patient. Very fast service. Great quality and price!!”