Verizon is a popular mobile and internet provider with convenient store locations and online ordering options. Customers can visit the Wilkes Barre store for their latest mobile, 5G home internet, and business needs. The staff is described as friendly and helpful, with standout employees like Justin and Ali who go the extra mile to assist customers. The store itself is spacious and clean, though parking can be a concern when shared with other businesses. Overall, Verizon offers a generally positive experience, though some customers have expressed frustration with the company's policies, particularly regarding credit requirements. Despite these issues, Verizon remains a reliable choice for those seeking mobile and internet services.
Excellent service from George. He was welcoming, patient, professional and knowledgeable. As I waited to complete my transaction, I noticed that all of the other employees were also pleasant and efficient. I recommend this establishment.
January 2026
The Verizon representative at the Wilkes-Barre, Pa. store—his first name is Angel—was absolutely FANTASTIC. He quickly resolved the issue I was having with my new Apple IWatch and went above and beyond the “call of duty” to make sure I was satisfied.
MY HIGHEST PRAISE TO ANGEL!
November 2025
Everyone go see Christian! He made everything so easy and painless.. I would recommend him to everyone.. make sure you go see him for your black friday deals! He gave me such an amazing deal. I cant even believe it!!! AMAZING location.
