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“I can honestly say I spent roughly 2 hours troubleshooting and figuring out what was best and would be better for me because I had one heck of a circumstance and Angel was my representative and Gabriel was the manager and they really were amazing and just so helpful it’s a very rare quality now a days I really appreciate what they did for me.”
“I rarely go to this particular location nowadays, but growing up, my family used to go to this Target once in a while, whenever they’re in the area to get some stuff that they couldn’t find at my neighborhood location”
“Best service of all the Metro locations around Wilkes-Barre! Was able to activate a new phone without any hassle or change of plans. Friendly service too! I recommend this Metro store over the others nearby.”
“Went there first sign up for internet then 2 weeks later for a phone I was leaving the company I had went in and Victoria helped me excellent worker helped me with everything transfer everything from the old phone to the new phone i would recommend people in this store excellent”
“I went with my mom, and she initially had some issues, but it resolved itself. The service still needs to be more aware of personal information on shared accounts. Hopefully, my mom can get everything settled correctly eventually, but we think it may take jumping through some unnecessary hoops. Update: She got help and they sent her a newer device; they also changed the number for her since she was getting 20-50 spam calls a day. It turned out ok in the end for her.”
“I got an appointment for geek square on a Sunday at 8.20 pm and they close at 8, that's why they didn't get 5stars. But other than that customer service over the phone, , Staff in general in the store and geek squad were just amazing.”
“George AKA RobotJorge was great!! I had a little bit of an unusual situation with my phone and the plan that I was on, but after explaining some of the details to him, he was able to piece the rest together and take care of the situation quickly and smoothly. I would definitely work with him again in the future.”
“4 phones free. Yes. Bring in two phone numbers , pay first month service and activation ($20) and leave with phones for the whole family with 10G of hot spot and 100G of Google on line storage. $120 a month for unlimited everything on all 4 lines.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“I’ve been to this store several times, definitely my favorite spot in the area for electronics. During Christmas I bought both my kids refurbished iPads and met the owner, he was super kind and helpful. Six months later, they still work great.”