Verizon is a popular mobile and internet provider with convenient store locations and online ordering options. Customers can visit the Wilkes Barre store for their latest mobile, 5G home internet, and business needs. The staff is described as friendly and helpful, with standout employees like Justin and Ali who go the extra mile to assist customers. The store itself is spacious and clean, though parking can be a concern when shared with other businesses. Overall, Verizon offers a generally positive experience, though some customers have expressed frustration with the company's policies, particularly regarding credit requirements. Despite these issues, Verizon remains a reliable choice for those seeking mobile and internet services.
John was helpful and not just focused on making a sale. Great experience!
July 2026
After a frustrating day yesterday trying to activate my service over the phone, I went to the Verizon store where Angel had my service working in minutes.
June 2026
Genesis has been extremely kind, helpful and knowledgeable !
