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“Jojo was spectacular! This was hand-down, the absolute best experience that I have ever had with an At&t retailer. From the moment that I showed up, she was professional, patient, and didn't judge me with the many times that I changed my mind. If you are looking for a new phone and need to see someone that will take their time out to show you how valuable your time is to them, come here and see Jojo! Also, a big shout out to her manager ?”
“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“I just really enjoyed having a nice human experience with someone who was very humble and very real. I felt like I could easily have a drink and a casual conversation with Sam about anything at all. Refreshing, albeit brief, experience.”
“I’m writing this review on my grandma behalf. Recently my grandmother went to the AT&T in Pittsburgh mills. Her phone was so jacked up through programming. She took it to the store and was greeted by a man named Charles. He was very knowledgeable and treated us like family even though we’re not AT&T customers. He even held the door for us. He also went over a plan with my Grandma that would be beneficial to her. We will go see Charles today.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”
“This google review is for Shawn at 5905 Penn Avenue in referenced to his great tenacious customer service and support! I suggest recommendations for upper management position and/or above because of his guaranteed superb service!!!”
“I arrived at exactly 10am the doors was open. Sales lady attitude personality and smile was beautiful.
The help service she gave to me was definitely a reason for me to now on have the EastLiberty pa. Store the store of choice. East Libert 2/10/26 @10am store rep: Ms.Ava.”
“I unfortunately forgot the employees name, but the man working by himself yesterday (October 1st) at the liberty ave location was amazing. He helped me get exactly what I wanted and made the process as seamless as possible. He deserves to be commended for delivering the best customer service experience I have had at a Verizon store to date.”
“I love Boost Mobile store on Liberty Ave. In Bloomfied. They work with you on what ever you need . Explain and take time with you . Always there in person. I like that!”
“I was assisted by Mike, who was EXTREMELY patient and helpful to this 64 year old who has no tech understanding or skills. I was there to buy a reconditioned phone to replace my very old Motorola phone. I was sold a late model Samsung Ata GREAT price!”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“The employee was extremely helpful getting my phone switched over she was very quick and efficient. I had everything I needed and it only took 5 minutes. She was very helpful and friendly.”
“Highly recommended! As someone who lives in the neighborhood, I can only say good things about these guys. Over the years they have provided excellent customer service and go out of there to help along with having the technical expertise.”
“I was in here multiple times trying to restore service to my phone and they were nothing but patient the entire time. Very friendly, and got me back in working order very quickly. I highly recommend it if you have cricket.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“Always recommend this store no matter what u need for cell phone service, guy and lady both r really expert to solve any problems regarding boost mobile thank u.”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“Jenn was Exceptionally helpful!
Her Excellent Customer Service and being knowledgeable of how to fulfill my request,is what made my visit one that will certainly not be my last!
Thank you Jenn for providing something that is unfortunately hard to come by now;
An Excellent Customer Service experience!”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“I was there about two months ago and I have been wanting to give kudos to the beautiful and bright young girl who waited on me! I arrived first thing on a Friday morning and two girls greeted me, and wish I could remember their names.
I do remember she was a PH cheerleader. She accommodated me with what I was looking for and set my phone up. Since that is sort of a time-consuming process, we spent the time chatting, and she was very pleasant!”
“I was extremely pleased with how helpful and knowledgeable Nyla was when I stopped in to the McKnight Road store. For me, upgrading to a new phone is a painful process. She took care of everything and I did not spend a huge amount of time there. I walked out with my new phone fully functional. Great customer service!”
“I would like to thank Destiny at the at the north Versailles branch she was very patient and understanding about my problem she fixed my phone with no problem. Thank you Destiny everyone go to north Versailles see Destiny.”
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“I came here to pay my phone bill chinnu gave me a good deal to upgrade my phone and helped me to transfer all the data from old phone, he is amazing, thanks again”