“While they did not have the item in stock I needed, the sales associate searched for available stock in other locations, even writing down the store phone numbers for me. Exceptional customer service!”
“I just recently discovered Surplus city. I have been there two times in three days. They have everything from tools to building materials and everything in between. They literally new hand tools at used tool prices. I will be returning any chance I get.”
“Great hardware store right down the road from my house and I usually find what I'm looking for. From mouse traps to grass seed, or dog food to plumbing supplies. . Sometimes I go multiple times a day. One thing they don't have is a pipe threader. That's the only time I didn't find what I was looking for.”
“The folks who work here are top notch - so friendly, helpful, and professional. I most recently showed up on a rainy Saturday morning when my sump pump had died. We talked about what I needed, he helped me start to put it together, told me not to buy something I already had leftover and I went home and did it, with the items and his expertise. They have a wide variety of stock, I very rarely need to go anywhere else. And with that service, why would you??”
“Family owned small business someone is always there to help answer your questions or show where something is I would much rather spend my money here then some big box store that only cares about profits over ppl”