Verizon, a prominent telecommunications company, has received mixed reviews from its customers. While some customers praise the courteous and professional staff, especially during phone upgrades, others express disappointment with the lack of customer service and the inability to resolve issues with their Verizon phone apps. Despite these challenges, the company is known for providing reliable services and offering a range of products, including phones and watches. Overall, Verizon's performance appears to be a mix of positive and negative experiences, with room for improvement in the area of customer service and issue resolution.
Great service. Great products. Completed purchase quickly and easily watch was delivered in juts a couple days
October 2025
Was not there for myself but for my friend and they were willing to help me with everything that I needed!
August 2025
Very good experience. Wish I would have asked the young woman that helped me. I purchased a newer iPhone and needed to change the cellular service from the old phone which still used a SIM card to the new phone that uses a e-sim?. This was done quickly and efficiently, she obviously knew what she was doing.
