My sister and I had a great experience receiving help at the Apple Store willow grove yesterday. Sophia helped by analyzing my sister phone and offering to clean it in order for her to hear better. Sophia was text book perfect!! Professional, kind and respectful. Kudos for great customer support
November 2023
Some moron yesterday told me my mac screen was broken because I closed and opened the screen too much then tried to charge me full price while I was on warranty. I would suggest making the drive to the King of Prussia apple and not dealing with the lazy idiots at this one
October 2023
The employees treated me like a liar and refused to exchange my 15 pro max with Bluetooth issues. Claiming it’s an issue with all my other devices even though the 14 pro max worked fine with everything else. Absolutely abysmal treatment.