PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Many locations provide additional services such as dog training, grooming, boarding, PetSmart Doggie Day Camp, and pet adoption. The store is appreciated for its friendly and caring staff, especially in services like grooming and boarding. Customers have praised the grooming team for doing a terrific job, with pets looking clean, smelling good, and feeling calm afterward. The boarding facilities are also well-liked, with staff showing love and care that make pet owners feel at ease leaving their pets. PetSmart’s training classes receive positive feedback, with trainers like Laura demonstrating patience and understanding of dogs’ behavior. Owners learn to work positively with their pets, using treats as rewards and building a good bond. While some customers find the selection of accessories and specialty items limited, they appreciate the overall variety of pet supplies. The store caters to a broad range of pet needs, making it a convenient and trusted place for pet owners to shop, train, groom, and care for their pets.
Very nice and clean store the staff are very friendly and helpful!
May 2025
Nancy did an amazing grooming job with my sensitive Cocker Spaniel! Thank you!
April 2025
I’ve been taking my Charlie to the PetSmart Willow Grove location for a while. It’s a trip from NE Philly but, he receives the best care from the staff members and they all give him great love and attention!
