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“We spent our afternoon with Anthony today and he was extremely helpful. I was in contact with him for a week regarding our upgrades and he let us know the status right away. If you want great customer service go to this Verizon!”
“I had an amazing time selecting my new device with Michelle at the Verizon Hummelstown store. She was so friendly and informative. I was confident in the service and the choice that I made. Would definitely recommend making sure you come in on a Sunday or a day when she is working!”
“I had the pleasure of meeting Jessy today.He was very kind and willing to help me with my iPhone the issue. Problem solved in less than 5 minutes!!Thanks Jessy!”
“I spoke with Victor a few days ago and he was extremely helpful. Able to help me figure out what was wrong with my phone and gave me a few tips on how to prevent it. In the past many employees at other retailers have been very impatient with me but Victor was quite the opposite. Very sweet boy, I will be back when I’m ready to purchase a phone!”
“Mr Nelson was very Professional,very knowledgeable and most of all great Customer Service with Great Customer Satisfaction. Thank you Mr Nelson for all your help and Service”
“Had an AMAZING experience with Sarah J. today! She was very easygoing and had nothing but amazing deals to offer me. So if you're interested in going to T-Mobile go in and ask for Sarah J. she's the best”
“This has been my best experience with VZN starting with the store manager , Steven and Will. Will is an apple wizard and solved all my problems! Best customer service I have experienced since Pandemic abd before.”
“Assistant Store Manager, Derick, was courteous, patient, and so helpful! My boyfriend and I made the drive to this location specifically to work with him and get Apple Watches added to our plan. 10/10 worth the trip. The storefront itself looks dark, but it's open during business hours so stop by!”
“I normally don't post reviews but this I had to. I went into the store because the lady on the phone was not very helpful. So I decided to to go into the store. The staff members in there was sooooooo helpful. They was very professional. The lady help me get my order fixed for me. She call the customer service line to explain to them what was going on. While she was working with me other lady had came into the store and lets just say she was rude cussing in the store while I had my son with me. The staff member went to go help her since she was on hold with customer service for me. We finally got it taking care of. while helping a the rude customer. I LOVE THE CUSTOMER SERVICE THERE.”
“If they could explain my new phone , and I understand it Excellent all around. Also noticed great team work . Over the years I have and family have visited several T mobile stores. This one a keeper”
“My boyfriend and I went here to get switched over to Xfinity Mobile and it was a breeze! We were able to keep my boyfriend’s phone and transfer his info over and I ended up getting a new iPhone because mine was still locked by my old carrier. Raven made it pretty quick and painless. I’m thankful to have made the switch to a greater company. Raven also told us what the promotion entailed and of all the other promotions they had going on at the time. 10/10 recommend coming to this Xfinity if you want to get great customer service and leave feeling happier. Everyone was working together and got a lot accomplished while we there too!Sam & Cora”
“I didn't get her name, but your employee who is a young lady I believe she had dreads. Very helpful and kind. She had me in and out of there within 6 minutes. Made me feel totally at ease. She made trading in my phone absolutely no big deal. She was personable and knew what she was doing. She's fantastic. Verizon would be smart to keep her as long as possible. This store can do things other stores cannot.”
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“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”