Best Western Westgate Inn is a recently renovated and very clean hotel, offering quiet rooms suitable for short stays. Guests appreciate the cleanliness of the rooms, which include amenities like a microwave and refrigerator. However, some amenities advertised online, such as a restaurant, bar, and lounge, are not available, which can be misleading. The breakfast provided is simple, with items like waffles, but some guests found the breakfast offerings to be limited or odd. Room features include noisy metal bed frames and a mattress bracket that protrudes at knee height, which may cause discomfort or safety concerns. The hotel has experienced issues such as broken heating units, drains that do not work properly, and a strange smell near the front desk. Despite these issues, the hotel’s location is convenient, being within walking distance of restaurants and stores, though the area is not very pedestrian-friendly. Overall, the hotel serves as a good place to sleep and shower, especially for travelers needing a short stay close to York, but guests should be aware of the limited amenities and some room inconveniences.
Property Amenities: 24-hour front desk, Restaurant, Elevator/lift, Free breakfast, Business center, Bar/lounge, 24-hour fitness facilities, Laundry facilities, Computer station