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“I am next to impossible to fit for shoes.
They had no comments about my large feet, or that English was my first language. They understood why I wanted to use my old work boots as a model. Why fix what isn't broke?
What blew me away, and I mean smoking blew me away 6/5 stars is the pricing.
We've all had it, we select something then add tax in our heads. They do it with the posted prices like they do in Europe! I wish more stores would do this! That is what got me to leave this review!”
“Excellent service, the boots I wanted were ordered for me online, very kind and smiling young girl. I discovered a shoe store that I am going to adopt, large choice of brands.”
“Little Burgundy Anjou.
Purchase made (pair of Converse) at the store with welcoming and helpful staff, while the store was about to close.
Problematic with the product, slight internal seam defect; causing inconvenience to comfort.
Aware of the refund and/or exchange policy, I still tried to obtain a form of reasonable compensation subject to the subtle defect of the shoe.
The manager Mathieu received my request with professionalism and courtesy within the limits of his obligations and internal policies. The latter offered me an exchange in order to rectify the problem. Not having the model (color) on site, he placed an order for my model.
Thank you very much for your professionalism Mathieu.”
“Impeccable service!
I find it sad to read comments from people who complain about employees. When you enter a store it’s normal to come and offer you help. If you just want to watch, you just say so, and conversely, coming in and having zero reception would be a good reason to put 1 ⭐️. I've been going to this Browns for a long time, I've gone without buying, refunding, spending, letting it be known that I don't need anything at the moment, and I've always had the same service. Keep coming to see us and offering to help us, that’s a good service! Daysie, Angelly, Antony, Angelica ❤️
⭐️⭐️⭐️⭐️⭐️”
“Emilie and Dina the best salespeople in the world, I arrived at 9 p.m., they opened it for me and served everything with a huge smile ☺️ you are the best thank you.The customer who took the macrama ❤️”
“Almost nothing left on the women's side...Levis takes up a third of the space, the space reserved for checkouts takes up another third...not much choice. Rather disappointed, compared to the men's side which has a lot of choice!”
“(Translated by Google) Thank you for Raphaelle's super good customer service!!! A real pearl!(Original)Merci pour le super bon service à la clientèle de Raphaelle!!! Une vrai perle!”
“That's one of my top stores to shop at in Montreal. My recent visit 2 weeks ago was with my son and we truly enjoyed the service provided by the young staff there.”
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“Thank you very much Yasha! The service provided to my mother and myself was professional and you know your products very well. But above all, your patience and kindness made our stay so pleasant!!! Keep up the good work :)”