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December 2023
The worst store. Customer Service service is awful, they lie when they are too lazy to do something. For the prices they charge you think they could make more of an effort.
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November 2023
Illegal practices. They do not include the delivery price for their furniture in the price and you find out you have to pay an extra few hundred dollars to get what you want. Avoid at all cost. Deserves to be reported.
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September 2023
To my knowledge, pottery barn's products are built to last. I really enjoy their design and their products.I love their couches more than everything else.