“They aren’t a lot of staff working as I think it’s never so busy. But there’s good staff and some other not so great. But since I leave so close I really hope they find great staff ! Thank you!”
“Duarte was FIVE STAR in customer service and kindness. He went above and beyond my expectations when I came in looking for a solution. I would HIGHLY recommend this business for all your home hardware and some of your home decor needs. A great local solution. I would give Duarte 10 stars if I could. THANK YOU for helping me!!!”
“Amazing customer service! There’s no aisles to get lost in, just a counter, and the staff find what you need for you. They also do special orders, so if you need something specific or hard to find, they’re the place to go.”
“In this store you find something that is rare these days: good service and good advice! The good onesemployees will help you with your renovation, repair, etc. needs. and will guide you to find the right product and save you time! A big thank-you!”
“Strengths Wide and specialized product offerings—tools, metals, hardware. Helpful, knowledgeable staff known for obsessive customer service. Unique services like sharpening, custom cabinetmaking, and repairs. Competitive prices, especially for metal stock and specialty items.”
“My first time going to this spot. Was in a panic to replace a specific toyota screw that had snapped. Met JF at the counter. He had a great vibe very chill. Very knowledgeable and efficient guy. Was a great experience all around. Merci JF t'es un gars solide”
“Toys R Us pour adultes! Très bon service. Personnel très attentionné et serviable. Magasin très bien fourni en articles moins disponibles dans les quincailleries ordinaires. Si vous ne trouvez pas un outil a batterie rechargeable ici, vous ne le trouverez jamais. Le choix est astronomique. Première visite et je compte bien y retourner pour des outils en ébénisterie.”
“These guys are experts!! The gentleman who helped me was super skillful. They totally hooked me up when my washing machine inlet went kaput. Overall, I had an extraordinarily positive experience. The cashier is also an absolute pleasure to do business w/. Easy, breezy, beautiful!!”
“Excellent service by David! Guided us to make best selection for all our kitchen and bathroom fixtures. Takes the time to listen to customers and make recommendations to fit specific needs and tastes.Recommend 100%!”
“When visiting the store for a hammer drill purchase, had great service from the salesperson at the Ste Catherine store. He was also knowledge about flooring. Knowledge and great customer service win every time. I love buying local when able. The cashier, 517, was also very friendly and customer oriented. I will continue shopping there even though I live 14km away and closer to other big box hardware stores.”
“Everything here is very cheap—sometimes just a third of the prices at Home Depot or Rona! I was lucky I did a big renovation project when this store happened to be the closest to my home, which saved me a ton of money. My wife jokes that I'm practically a shareholder of Canac—hahaha!”
“I absolutely love this place and wish there was something like it in my neighbourhood. They have everything and then some. I even found something from the Orkney Islands here. What a gem.”
“Changed from being a Rona, but the friendly and helpful staff is still there. Not as much choice as the larger stores, but you can always find someone to help, and they are close by.”
“I went there yesterday Sunday and it was closed. Probably because they take care of the well-being of their employees. That alone, deserves five stars easy. Also I got my stuff the next morning at 8 o'clock. There's nowhere to put my 6th star? That's so unfair the store”
“Thank you George for helping me out in fixing with my grand daughter's tricycle today, and with a smile ... and then asking nothing in return... I had come accustomed to the wonderful service in your store, but this was unexpected. As always, your store remains my first stop for anything home improvement... thanks again :))”
“(Translated by Google) Excellent hardware store for the area. Advisors are professional and knowledgeable. Neighborhood hardware store.(Original)Excellente quincaillerie pour la région. Les conseillers sont professionnels et connaissants. Quincaillerie de quartier.”
“Everything is easy to find. Plenty of inventory. Most of the staff are helpful and knowledgeable! Plenty of parking. Contractors parking. Pickup service is fast and efficient!”
“It's an old school hardware store which means it has pretty much everything needed to complete a repair and a very knowledgeable person to guide you through it. A true neighborhood gem”
“Amazing job. The door was badly done by another company and this company sent Mr.Scott that was an amazing person and very professional.He fixed every thing fast without creating unnecessary extra charge. Highly recommended.”
“Mr. Jonathan (I hope i remember the name correct), helped me here a lot today. He was very kind and helpful to find some faucet parts. I also had some elaborate technical questions about flush and he made effort, asked people to find solution. May God bless him and I will always prefer this store. Canac is the best!! and still affordable prices.”
“It's a good location. However the staff at the self service cash are annoying. It's called self service for a reason, you don't need to take things out of the cart and rush for payment, relax, it's not your store. The staff should stand there and wait with a smile”
“Even though the two clerks in the front were too busy to be helpful & couldn’t tell me where D section in isle 11 was, the clerks at another location inside the store were great, looked up the part number I had from the internet and gave me directions to the other store Rona NDG where part would be found in their section D in isle 11. And I took bus 90 west of Cavendish to the 7000 block. This is the second time I have been at this store and the first time I also got a part number from the internet, clerk was very nice & found it for me. In this store don’t waste your time waiting for clerks too busy too help, since store wasn’t busy, find a clerk who will help, especially if you need to catch bus to the go to other store. The Rona catalog system that retrieves parts you need to improve your life, over the internet, is not too good to be true. The system is excellent & real.”
“A really good spot to find what you need in the neighbourhood. Michael was super helpful and patient, as I quite literally know so little about anything handy. Though it seemed to be a bit expensive at times, you’re paying for good service and convenient. Definitely recommend !”
“Excellent customer service Greenhouse and garden center with lots of choice, don't forget the professional counter for businesses, very efficient team”
“I cannot remember the young girls name who assisted me today, i was in around 2pm, but she was so lovely and kind. I came in looking for perennials for my garden as a beginner. She took the time to show me different options and explain how to arrange them. She picked out pots as well that would be big enough for my plants. I ended up with some lovely hydrangeas, English Lavender and other filler perennials. I got exactly what i wanted/ needed.”
“I came to ask some questions about plumbing and the staff was friendly and knowledgeable, so I left assured that I can fix it myself. Will definitely come back to buy materials once I remove the old parts and bring them as a reference.”
“The store is fine and in a handy location, but the real point of this review is to give some well deserved thanks and appreciation to Daniel, who works in the downstairs section of this Rona. Whether I've been at the Rona on Wellington to get plumbing parts, tools, or today looking for a glue to bond metal to plastic, Daniel has been knowledgeable, friendly, and helpful. Thank you Daniel for all your help over the years.”
“I'm 100 per cent satisfied with the purchase of Frigidaire fridge. The salesman who was helping me was honest and knolagible. Delivery took place exactly as he promised.”
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Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
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The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.