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“Wow! What great service! Taha gave us sound advice and took all the time we needed to serve us and activate our cell phones. He is patient, courteous and pleasant... In short, we were more than satisfied! Thanks to this young employee, Taha, who is certainly one of the best in his field! :)”
“Just had my Huawei P20 battery replaced here. Phone still works great just needed a new battery to keep it going and now I have many more years of use. Can't say enough good things about this place. Only cost me $50 for the new battery and the work putting it in!”
“I brought in my iPhone 13 after it took some serious body damage, and this guy completely transformed it. My phone looks brand new again, like it just came out of the box. His attention to detail was unreal, not a single scratch, gap, or flaw anywhere.
What really impressed me was how quick and professional he was. He didn’t try to upsell anything or make excuses. He just got straight to work and delivered amazing results for a fair price.
If you need your phone repaired and want someone who genuinely knows what they’re doing, go to him. Honest, skilled, and efficient. Couldn’t ask for better service.
+ he gave me a free screen protector ?
Edit (27/01/26): Came back for an iphone 11 battery replacement, he did it in minutes in front of me while also being careful. Not only that, the price is amazing. $75! Couldn’t be happier.”
“I stopped in for a screen protector. There were usual wines plus privacy screens. The person who helped me was very friendly and even installed the screen protector for me. I definitely go back if I needed a phone case or anything else.”
“Claytony Yang at Tbooth wireless is Amazing ! He provided all information on the deals very well and so easy to talk to.
Thank you so much and we had very good experience with him.”
“Great place to repair phones ,ipads and to shop for mobiles , adaptors and chargers.My thanks to Mr.Mo for his excellent service and kindness , for his helping nature.”
“I bought a phone from wirelesswave, something was wrong with port in and nobidy Was helping me, Araf did not sell me the phone but Still fixed my port in issue- He is more than a salesman unlike them, Highly recommened him. Buy from him caz he cares , no pretend And drama.”
“I had an excellent experience with Joelle at WirelessWave! She provided outstanding customer service from start to finish. She took the time to explain all of my options clearly, answered all of my questions with patience, and made sure I understood the differences between each plan and device. I never felt pressured, and she genuinely wanted to help me make the right decision based on my needs.
Joelle was knowledgeable, professional, and friendly throughout the entire process. Thanks to her guidance, I felt confident in my choice. I highly recommend asking for Joelle if you’re visiting WirelessWave….you’ll be in great hands!”
11AM - 6PM
50 Rideau St, Ottawa
Mobile Phones
“Very good service by Aman. Solved my phone issue within 15mins. Best place to repair phones and price is cheaper then other store. I went to other stores in mall like mobile klink and Mobile care but I must say MOBILE SNAP RIDEAU best out of all. Honestly I was so pleased with service, I actually got a new phone for my husband S25 ultra with an amazing deal.”
“I came to upgrade my phone and Wafaa was amazing, she explained every detail and was very kind and always smiling. She did not try to speed up the process and made sure I understood everything I was getting. I highly recommend her for excellent customer service.”
“Farhan is a very helpful angel at the Rideau Centre Virgin Plus. After presenting him with an unusable glowing brick, he talked me through multiple device and contract options to ensure I would leave with a phone that actually worked and a plan that was tailored to my needs. He also made many strenuous attempts to bypass the technical issues that arose in order to help me. Thanks to Farhan’s exceptional support, I was able to leave with a new, functional device and my sanity intact. Thank you Farhan!”
“I’ve been going to Ebi for a while now and have always had a great experience. He’s professional, patient, and truly cares about helping people. He takes the time to explain everything clearly and makes sure you feel confident and satisfied before you leave. It’s rare to find someone this honest and reliable. Highly recommended!”
“I had an excellent experience at Best Buy thanks to Zakareya. He was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all my questions, explained the available options clearly, and made sure I found exactly what I needed. His professionalism and friendly attitude made the shopping experience enjoyable and stress-free. Thank you, Zakareya, for the outstanding customer service!”
“I had a great experience at Cellular X. The staff was friendly and professional, and the store had a good selection of phones and accessories. Sagar was especially helpful—he was patient, knowledgeable, and took the time to explain everything clearly. He made the whole process smooth and stress-free. Highly recommend Cellular X, especially if you get assistance from Sagar”
“Rajath was really helpful and very patient with me during my trade up and upgrade for the phone. Such customer service is very rare to see these days. Thank you so much Rajath for all the help.”
“Moad was so kind in professional. Is natural ability to communicate in make a customer feel respected, is truly amazing.
We chatted of home and life as he installed a screen protector on my S25 ultra. They can do all phones!
Great man, dining a great job. Good luck to your family in Morocco:)”
“Tasha an employee at the Trudeau center, Ottawa Canada. Rendered outstanding customer service to me above and beyond what was expected. I'm more than grateful for her assistance, she is a credit to your company. Thank you...Cortez kimble”
“It is no longer called this and no longer sells newspapers or magazines. I told the person behind the counter they needed to change it on Google Maps as I'd gone out of my way to buy what it said they sold ?♂️”
11AM - 6PM
450 Terminal Ave., Ottawa
Mobile Phones
“I was at the Walmart mobile center today and the agent that assisted me was amazing..Matt Cunill took the time to provide variety of options that suited my needs and he ended up setting me up with a plan that saved me over 40$ from my previous plan and i walked away with a brand new phone compared tothe Ancien Samsung 7 that i was lugging aroundThanks Matt”
“These guys are great! They have fixed 3 of my screens. I found them easy to work with, and it only took 1-2 days to get my fixed phone back. The cost is much cheaper than the cell phone repair store beside the food court.”
10AM - 6PM
100 Bayshore Dr, Nepean
Mobile Phones
“I am very impressed with my experience at Mobile Snap. I highly recommend and thank you so much Firas for your wonderful service, attitude and support. You made my shopping experience a positive one!”
“This review is for Amine, he is an asset to Best buy express, Rideau mall. He suggested the best deal for Bell, he never pushed and throughout the process he was professional and helpful. On top of this he offered us bottled water as we were thirsty. We were so happy and impressed with this, that one of my friend took the same plan from Amine. So if you are visiting please look for Amine. Good job Amine!”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at this Fido store thanks to Mark! He was super helpful, answered all my questions clearly, and made the whole process easy. On top of that, he had a great sense of humor that made the visit actually enjoyable. It’s not often you leave a phone store smiling, but Mark made sure of it. If you go in, definitely ask for him—you won’t be disappointed!”
“Daniel was a huge help! I’ve gone to him for help a few times over the past few years, and he’s always been professional, knowledgeable, and very friendly. He takes the time to explain everything clearly and makes the whole experience easy and stress-free. Excellent customer service every time!”
“I went in yesterday to fix my computer and possibly replace it. I ended up replacing it and had exceptional care. Adam the manager was superb and he took time to explain everything. He made purchasing a pleasure. I will definitely shop again.”
11AM - 6PM
50 Rideau St, Ottawa
Mobile Phones
“Had probably the best customer service experience of my life here this morning. Ruth is my absolute GOAT. She was exceptionally informative, helpful, and super funny. Not only did she help me out with my new phone but also made an effort to connect with my girlfriend and I. Would highly recommend!”
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“I JUST came from there after being to another kiosk for my son's phone,where I was told I needed a new battery and charger port. Nope. Walked up to Snap Mobile,the gentleman took one look,cleared out the charge port and in under a minute,handed it back to me...and it was working! Now I know where to bring all my devices. No BS, just some cool guys building up the people's trust with honesty and transparency. That is how you grow your clientele and gain trust! I would highly recommend trying these guys out first!”