“The website was bilingual and informational. The service was immediate, quotes coming a short time after the proper information was provided. The store was well laid out. What we wanted was in stock. The onsite customer service was professional, friendly, knowledgeable, and focused on what we needed with no attempts to upsell. The customer service staff were fluently bilingual and quick to process our order and provided timelines that suited our needs. All correspondences were followed up with the appropriate copies via email. We are now happily looking forward to our installation date. Thank you Alexandre and colleagues. Best Glenn Landry & Arlene Havrot”
“(Translated by Google) Qualified staff impeccable serviceStore or wish makes their delivery(Original)Personnel qualifié service impeccableMagasin ou wish fait leur livraison”
“I visited Artemano for the first time and we were welcomed by a wonderful sales person, Louise. She took her time to walk us around when we told her about our pieces of interest. She checked and certified prices with patience. Her approach in sales is commendable because she did not use aggressive selling approach, and not persuasive. Though we had no intentions to buy, we ended up with a purchase. We appreciated the manner of approach, we felt respected and acknowledged as customers. She was warm, smiley and overall a great sales person. I had more pieces that I admired though pricey but I’m considering. I had a great experience at this place and hopefully it remains. I’m giving 4 stars because they are expensive.”
“Excellent service and very efficient! I was given good advice on purchasing glass for a frame. It was well cut with exact measurements, and the work was completed in record time.”