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“So, I switched my internet/tv services to Bell internet last month. Beside getting me an amazing deal, Agent Trinh from the downtown office, took the time to explain to me the benefits that came with my new plan. She also made sure my services with my old plan were cancelled so I wouldn't be paying for 2 internet/tv connections. My Bell services are working fine and I'm enyoing working from home at a lower cost! Many thanks from a happy customer :) ?”
“Je suis passer par la boutique pour recuperer ma carte SIM. Parfait service a la client de la part de Amjade et de Marie-Pierre. Toujours souriant et pres a trouver des solutions. Ils m’ont aider a regler mon problem de SIM et mon guider pour trouver un nouveaux forfait residentiel. Parfait service client je recommande fortement Virgin Mobile de Centre Laval !!!”
“I rarely take the time to write a review, but this time I wanted to highlight Sébastien's excellent service. To give you an idea, I spent a total of 11 hours over three days at Telus St-Denis. Don't get me wrong, it's not because he's incompetent or slow, but because my problem was complex.
Sébastien really makes sure to resolve each situation, for each client. I was able to watch him juggle two clients at once with remarkable efficiency. He might seem a little blunt to some, but that's just because he gets straight to the point and does everything he can before telling you "no."
Even though this branch is not the closest to my home, I am confident that the detour will still be worth it due to their excellent service.”
“Fatima was very kind, these explanations were clear.
His motivation was essential, we found our packages to be fair value.
Fatima deserves our thanks for her kindness and patience, which is why we will come back.”
“Very good service. We were served by Ali. Smiling, attentive to needs, patient and very proactive during configuration, registration, tests, explanations. We were very satisfied to be served by him. It even made me want to work there. THANKS”
“Very good place to make monthly subscriptions Lucky has very good prices as well as the configuration of IP TV without forgetting the service that its technicians offer, not always fast but it is worth it.”
“Please put a padlock on the bell internet box, which is located in the basement in the parking.Bell employees lock it with a regular latch, which is easily opened by scammers who turn off our Internet at night. And leave it unlocked”
“Called customer service August 5th, to order 500MB Fiber at my new place. They took all my details over the phone. They sent a router by Purolator, arrived in 2 days. August 11th got a text and email with an install date of Aug 13th before noon. Bell technician came at 10:30am and within an hour I was up and running. All this during busy season and at a great price.
A week later I was not getting the speed as advertised. Contacted tech support and the agent made me reconnect all cable and plugs, move my PC closer to the router and put me on the faster frequency. Fixed my issue in 10 minutes. All with very little wait times and friendly agents. Over 2 months now I am satisfied with the speed and service.
Pro tip 1: Fill in all the time slots for install availability, you will get quicker service.
Pro tip 2: Make sure you have access to the cable/telecom room/panel in your building. Use ref code KG154, we each get $25 off. Greatly appreciate it.”
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“Very good service. Yassine gave us remarkable service, step by step in setting up a new phone. Thanks to him my daughter was happy. He was very patient and pleasant. Outstanding service.”