“Update: not sure if they change management but staff seems not as friendly as before. On certain days the people working there are just talking among themselves. Don’t remember being like this in the past.
My favourite Lego store. Staff are very friendly. Store is organized.”
“I recently visited Carter’s to buy clothes for my child, and I had an amazing experience. The sales associate, Feriyah, was incredibly patient and kind. She took the time to help me, guide me through the options, and because of her support, I was able to make a great purchase. I highly recommend visiting this store and asking for Feriyah’s help.”
“I went to Fairview on Sunday to shop for my kids’ new wardrobe. As a mom of four, I usually put myself last, but I decided to treat myself to a pair of sweatpants that were listed at $30. I didn’t grab them right away, but an hour later I went back to spoil myself a little.
When I got to the cash, the associate—her name was Darleen—told me the sweatpants were actually on sale online and offered to price match them. Not only that, she helped me price match my entire purchase, and I ended up saving over $60!!!
I was SO happy. We were even chatting about how tough things are these days with the economy, and it was just so refreshing to deal with someone who genuinely cares about her customers.
I’ve worked in retail before, and honestly, customer service isn’t what it used to be. So coming across someone like Darleen really made my day. I left feeling happy, taken care of, and grateful I saved money too!
I’ll definitely be going back to Old Navy for future purchases. Keep up the amazing work, Darleen—your kindness and heart truly make a difference!”
“Went and made a purchase there last week. First time in the store and my experience was delightful!! The girl who assisted me with my purchase was so pleasant and focused. She gave excellent suggestions instead of just pushing a sale. I did not feel rushed and her service was beyond my expectations.”