“I came for information regarding parts, I was answered but the attitude of the lady who answered me was far from appreciated. She sounded very haughty and uncourteous. I returned with my bike and was answered this time by a young man from the repair shop. Very kind and answered all my questions without pressure selling or denigrating me about the age of the bike, its condition and the little knowledge I have on the subject.
Update: I just had a bad moment/bad day regarding the lady. She was very helpful the next few times.”
“It's been years my friend Laurie was telling me how amazing and fun to shop at Decathlon. I had my doubts, but guess what, life is short. Let's go at Decathlon. My oh my I was wrong. This place is like a combination of Ikea and a summer camp.
I played ping pong, pickleball, tries shoes on simulated outdoor terrain. Fun for the whole family.
Oh and they sale stuff too that you can dunk at the cash register.
Thanks Laurie.
10/10”
“(Translated by Google) Fast and efficient exemplary customer service. The other shops would have every interest in following their examples. Thank you again(Original)Service a la clientèle exemplaire rapide et efficace. Les autres boutiques auraient tout interet a suivre leurs exemples.. Merci encore”