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“Had a great experience with Jonathan at the Boost Mobile store on Lonsdale Avenue. Just bought a new iPhone 15 and took it to the store for activation. There was some difficulty because my service is through Boost Infinite which is somewhat different from the regular Boost Mobile. Jonathan opened a chat with customer service and got them to send me an e-sim which allowed me to activate the new phone. Really appreciate the time he took to do this even while dealing with other customers.”
“Ariana was beyond kind and helpful to me when switching to my new phone. I can’t begin to tell you how wonderful she is! She was patient and thorough explaining everything! Just amazing!! Went above 5 stars in my book!”
“I had a great experience at this T-Mobile store. Alex was very helpful and very patient during my visit. He offered me a few good deals I wasn't aware of. There was an issue with my purchase, but Alex was able to take care of it without showing any frustration. He was very professional.”
“Great experience dealing with the New Manager Rosie! She is the best! Was clear with my promotions and helped me get my daughters some new tablets! Definitely my go to place when I’m in Providence”
“The Providence Mall T-Mobile store manager, Barbara and the store staff are the most respectful people that you could find in the T-Mobile stores around Rhode Island. I bought a phone from a store on bald Hill in Warwick and I wanted to return it back, but the Rep in the store did not want to help me he just didn’t care. I called costumer care and They lead me to the store in Providence Place Mall. These guys are amazing. You can trust them and you can definitely come here to buy from them rather than going to stores that will not help you when running into a problem in the future. This is the place where you Mobile phone problems will be all solved. Barbara the store Manager is five stars she is absolutely amazing, thank you Barbara for your help.”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“Some people seem to be having issues with their service. I have lived in downtown Bristol for 7+ years now and have used only i3 Broadband (started off as another company) and I haven’t had any issues at all. I have only moved once though. I bought a arris modem/router combo from the previous company and it has worked since. The price has been better than Cox, which is a big plus. Maybe the issues people are having are location/house related?
Update: I moved and started using the i3 Broadband supplied modem/router rather my own since it was getting old. I am getting WAY better internet speed/latency now, but I am seeing the same random internet drops that others are seeing. I have a feeling that it’s the plume router that is causing the issue.”
“I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!”
“I lost my phone not too long ago and went to Verizon and received nothing but the BEST service ever!!!! Josh was extremely helpful and did apsolutely everything for me to replace my phone! Out of all the Verizon stores that I've been to this was clearly the best. Thanks so very much!”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“Jose Pena was an incredible help in setting up our Cox Mobile. He was patient, thorough, and transparent during the entire process. We have never had better service at this location.”
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“JORDAN was an amazing help when I came in to get a new iPhone 15! Iv never had such a smooth and seamless experience at a Verizon store before….highly recommend and will definitely be coming back !!!”