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8AM - 5PM
558 Roosevelt Ave, Central Falls
Self Storage
“This storage is run by a few women that take pride in their work the space is extremely clean I have been here since August no past issues locked and secure location”
6AM - 10PM
50 Okeefe Ln, Warwick
Self Storage
“Kevin that works at the front desk is the best. He's knowledgeable about the property, friendly and keeps his word. The storage unit itself is clean and perfect for my needs.”
“The team from Gentle Giant was terrific. They were respectful of our belongings and to us. There were no missteps they worked diligently and efficiently. They were helpful, nice and accommodating. Gentle Giant is a great name for the service they provide- strength with a gentle touch.”
“I utilized their storage for about 3 years. Started off clean and great as it was a new building but has recently started to go downhill as the mice population been increasing in the building. When I cleaned out my unit I noticed many mice droppings in my unit.”
“While the facility is copy/paste, I have to give a special shout out to Lynn. Went in yesterday to set up my unit. Stuck in the location alone, Lynn managed to deal with me, another customer who had issues with the digital rental process and the fire department due to someone who was utilizing their space in an unsafe manner. Never have I recieved such above and beyond level of professionalism and hospitality in a time of such pressure. The world would be a better place if every store, gas station, restaurant, warehouse, and hotel had a Lynn. Completely outstanding experience even when the situation was less than ideal. She handled my issues and ensured that I left satisfied and willing to return. Zero complaints, and if there were a 6th star, I would have selected it for this review. Employees like Lynn are invaluable.”
9:30AM - 5:30PM
435 Eddie Dowling Hwy, North Smithfield
Self Storage
“I arrived and at first I was lost and confused on where my storage unit would be. But once I walked inside I was helped immediately and brought straight to my storage unit and shown where I can access the elevator for all my belongings! What a staff over there very polite, fast, and efficient. Give John extra credit.”
“Was able to get exactly what I needed for storing my belongings after speaking with a gentleman named John.
He was able to provide me options and really went the extra mile making sure I had everything squared away to secure my storage unit.
The location has plenty of sizing options for storing items. Safe and secure location. Been a customer for a few years now, I recommend. Call and ask for John!”
“William does a great job balancing company & customers needs. He is always professional and helpful for any issues his customers may have. A great Manager for the Smithfield location!”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Extra Space Storage thanks to Scott. He’s very professional, personable, and friendly made the whole process smooth and stress-free. He went above and beyond to help me out, and I couldn’t have asked for better service. If you’re looking for storage, I highly recommend this location. Ask for Scott, you’ll be glad you did!”
“We ordered online and the rented us I know it's hot parking spot with a lock so we thought it was an actual box when we got here. The mic was very courteous, took care of us. The front desk was helpful. The place is very clean. Service was great”
“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“The customer service I received on 9-16-2025 via the phone was very professional and made me feel like I mattered. I wish I had asked the young lady for her name because she really needs to be praised. If everyone treated others the way she treated me the world would a much better place. Thank you!!”
“I have to give James, Mike, and Kyle, a 5+ star review. They came in and helped me after I had an extremely bad experience with another moving company. These 3 gentlemen due to my assisted in packing and moving me due to my physical limitations. I do not want to be bash the other company. If they had completed what I was told and had not left my electrical adjustable bed, plastic wrapped because they could not disassemble it, I would not be writing this review.Less than 48 hr notice 3 men showed and completely moved me. They disassembled my adjustable bed and reassembled it with everything operational.To some people an adjustable bed may seem a luxury but for me, it is a necessity due to having a degenerative spine. I had been sleeping on the floor or a couch for three evenings, leaving me hunched over, dependent upon an ambulating device. These 3 men not only moved me they helped restore me to the functional condition I was at prior to sleeping on the couch/floor. If you have the opportunity to work with this 3 man crew you will be truly blessed. I know they were a blessing to me. There is not enough that I can say, or enough that I could do to say thank you to James, Mike, and Kyle. I wish you.3 men a blessed holiday season. Mike, be sure to enjoy that very handsome four year-old son of yours. Thank you guys so very much.”
“I started off annoyed with my auction but but then I was assisted by Kim (normally works in Cranston’s location) and she was great, changed my whole day around and was wicked helpful assisting me. For the first time buying an auction unit, I couldn’t ask for a better person to show me and explained to me what needed to be done.”
“Jay was exceptionally professional, efficient and communicative! All my requirements and questions was answered fully and correct ! His energy was very friendly and welcoming ! I would recommend this location to anyone looking for quality service ! Thankyou for the business”
9:30AM - 6PM
1117 Eddy St, Providence
Self Storage
“I went down to the site requesting some information. I was helped by Brian. Brian was extremely nice, helpful, knowledgeable, and informative. I had all of my questions answered and was very pleased with my overall experience.”
“Alex and Jay (I think that’s the name of the other gentleman) were both very kind, and patient with us. Answered all our questions without being dismissive. Explained the storage unit policy and cost clearly. “We love the golf cart ride to see the storage unit!” We felt welcomed.
Thank you ??”
7:30AM - 4:30PM
165 Poplar St, Woonsocket
Self Storage
“Renting a dumpster from Gladu was an excellent experience. Everyone I spoke with was friendly and helpful, and they have very good prices. The dumpster was delivered when they promised and it was clean and in excellent condition. Thank you!”
“I would highly recommend coming here just for the customer service provided. Ebony is kind, patient, and most of all, went above and beyond in assisting me, even though I interrupted her going to lunch on time. She is definitely an asset to the company and community.”
10AM - 6PM
80 Dupont Dr, Providence
Self Storage
“Thank you! David for your professionalism and courtesy in explaining to us the process in renting a storage unit in this business. David was professional knowledgeable in what unit we needed to store our belongings and very patient with us in answering our questions.”
“This place was so clean & the staff went above and beyond!! We were not how long we needed the unit. But the gentleman who set us up let us know that there would be a price increase after three months so we opted to save money and extend our lease for a year!! The other gentleman who assisted us when we checked out, made it so easy!! it’s a very clean and very secure facility to keep anything you need there would definitely recommend”
“I admit I hired them based on the crazy low rate which I knew was a risk. Did I regret it? No! I can’t say enough about the great job they did. They were on time, friendly, and brought some cool equipment to help expedite things. The move went very smoothly and not only didn’t take all day but almost nothing was left behind. My one gripe was that it was over budget because it went a little long which sucked. But that’s not the guys fault either. Thankfully the rate was low as I said. I also like that when I booked initially they didn’t want a complete inventory of items like others do these days. Seriously what is up with that? If/when we move again I’ll definitely call them first.”
“Very professional, answered all my questions, offered me best pricing, worked with my schedule. Even a nice welcome gift in my unit when I opened it. This is my 2nd time renting from them and would highly recommend them to everyone.”
“Liz ? is positively wonderful. She is training and new to her task and doing a fabulous job. She took very good care of me today. She's going to be a beautiful asset to your company.”
“Great check out experience and really helpful staff on site. Climate control appreciated and always plenty of space to park and load/unload. If the main company hadn't doubled my price after six months I might've stayed but the stuff I had in there probably wasn't worth the extra cost! Ha ha”
“Since Paul has taken over managing the facility it is night and day-clean, organized, and appropriately climate controlled. When there is an issue we are immediately informed and it is resolved as quickly as possible.”
“I visited this store with minimal information and a poor understanding of the storage leasing process. The manager, Sean was able to take some time and explain things in detail. I was a bit impressed he was able to answer every question I asked, quickly and in a manner which made sense. I will be returning and leasing/ renting at this facility in the future. -Chris M”
9:30AM - 6PM
2 Delta Dr, Pawtucket
Self Storage
“I walked in to the office looking to find a storage unit , Indy at the front desk greeted me.He was friendly and knowledgeable about the whole process and made it very easy for me to rent the unit.we went out to take a look to make sure it would be big enough to store my stuff Indy was very help he even helped me download the app to get in and out of the gate . They have a repeat customer for life .”
“I’m only leaving 4 Stars because I don’t wanna make the workers feel bad. They are both very nice and very helpful. Kim and Lynn are lovely but this location is a disaster. How can you have two carts in a location this big?!!! Everyone brings their own carts and there’s only two available have to sign them in and out from the building. This is not cohesive with other public locations. My other storage unit has eight cards available to anyone at any time honestly, I should be leaving two or three stars because the owners of this facility are slacking on us. I do not appreciate the lack of care put into this project. It’s genuinely crazy and driving me crazy I keep on lending my cards to other people because I don’t want others to suffer get more carts please thank you very much. I’m trying to be polite, but this is nuts.”
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“Amazing customer service from the staff. Mr. Roy was very professional, very clear and very understanding of my situation. The price exceeded my expectations and the place seems very well maintained for an old building. Overall I give Roy a 5 out of 5 stars and a big thank you for his patience and all the accommodations with my situation. Thank You!”