“Sales personnel were great. A bit disappointed that the couch had a damaged wood piece as well as the ottoman. Hoping the repair will correct the issue. Items were inspected by 5 people! Wonder how this was missed?”
“A well contained store. So if you need containment, head on down. Because they can contain you. No matter how uncontainable you are. I obviously couldn't contain myself after just a brief visit, however it was not for a lack of containment equipment. Thanks”
“We had a wonderful experience with Kate from this location and the C&B team, from start to finish in deciding on, ordering and delivering a coach all the way to our new home cross-country. We felt heard, supported and ultimately rewarded for the lovely piece of furniture we will use for a lifetime. Kate had a video call with us when we got to the new house to help us ensure we would order the right size and color. Her advice was invaluable. Then, when the delivery included a damaged piece, the C&B team worked with us on a quick and logical solution (compensated us $75 for our trouble—a trip to the hardware store to grab some screws for a leg that had popped off the ottoman). I wouldn’t hesitate to work with Crate and Barrel for a big purchase like this again.”
“My sister loves walking around to pretend that she’s rich! Don’t look at the price tags, and you’ll have a wonderful experience and place to chat ☺ God bless💕”
“My experience with Michael was great. He had a lot of patience. Listen to what my concerns were to pick out the mattress. He asked any questions that I had. I’ll be getting the mattress soon. Hope to love it.”