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“Hopefully I have her name spelled right so sorry if I don't. I came in today to add my grandmother to my phone plan. Saimary was a complete sweetheart with my Nana and she didn't try and make me buy stuff I didn't need or ask for. I had credits on my account and didn't even know it. She didn't make much money off us but she absolutely just got herself loyal customers and with my kids being better at technology we'll be back often. The gentleman also working along side of her was super friendly. Thank You Both for the calm and exceptional service.”
“I went to this store to upgrade my service from pre-paid to post-paid as well as upgrade my phone and purchase an Apple watch.
The representative, Mike Murphy, was extremely product knowledgeable, offering suggestions on various options and services. He did not pressure sales and took the needed time to answer all my questions. A true gentleman with a good sense of humor.
Although I seldom write reviews, I'm writing this one because of an issue that cropped during the process and the way he handled it. I'll spare the details but suffice it to say in was an internal AT&T problem due to my switch from Pre to Post Paid and far out of his control.
Mike tried all the tricks of the trade and made multiple calls to their support folks. Tenacious as he is he pursued the problem through many levels of support until he finally found someone with the answer, all the while keeping his cool.
Next time you're there ask for Mike Murphy. You will not be disappointed with the service!”
“I am sharing my recent all day spent at the Verizon AirPort Rd location. My experience exceeded all expectations due to the excellent customer service from Verizon store rep Thomas who went above and beyond regular attention to my account needs providing exceptional follow through attention and care to ensure that my service needs were addressed working through customer care and financial services team reps.
Thomas represents the very best of what I expect from a telecom professional who truly cares about the customer
Verizon is lucky to have him representing your brand”
“Jordan, from Verizon in Cumberland RI,was very helpful setting up a new phone for me.
he answered questions that I had about the features of the new phone..and took care of the transfer of the contents from my old phone.”
“My phone screen protector had cracked in two areas when I accidentally dropped it . The service I received today was great . The technician was friendly and very experienced in handling my phone and the application was seamless and perfect”
“I visited your Verizon store in the Enerald Square Mall - No. ATTLEBORO. MA - to purchase a .new phone. Sean took care of me and was extremely knowledgeable, professional and personable. I am not very tech- savvy, so I really appreciated his patience and ability to explain things in language that I could understand. He made my visit an enjoyable one, and he is a credit to your store as well as a great representative of the Verizon company.”
“Went into the Verizon in Attleboro I was helped by Felipe he was absolutely amazing fixed my problems was very helpful and my phone is running correctly now highly recommend”
“Ezekiel was so friendly, knowledgeable, and all around helpful. He even gave me a break down of the costs and offered home internet. Even if it is just to pay a bill, I will definitely be using providence place at&t and asking for Ezekiel by name.”
“I fixed my Iphone 15 pro max screen in 15min. This is my second time coming to this store. The guy was so helpful and nice, thank you for quick and good service. Highly recommended.”
“Ask for Mario- my guy knows his tech.
I was having issues with the data usage on my phone not connecting with my apps. My iMessages & FaceTime weren’t recognizing my phone number. Mario was able to identify an issue with my SIM card, was able to navigate AT&T processes to fix the issue within my family plan, and then helped with an upgrade. Not only did he identify the root cause of my problem quickly & efficiently, he also offered really great advice and opinions on phone upgrades and streamlined the process to make it the best possible experience. He hooked it up.
This was hands down the best experience I’ve ever had going in to a phone store with any kind of issue. Both Mario & his other coworker were incredibly friendly, understanding, & helpful. Even if this location is a bit further away than others close to you, it is 100% worth the trip for the level of service you’ll receive.
10/10”
10AM - 7PM
576 Metacom Ave, Bristol
Mobile Phones
“The representative was very curious and knowledgeable, carrying about every details and answers every question to the best.
I'm very satisfied and I recommend the place and Ms Tavares.”
“Phone hub my go to every time I need my phone fixed. I always end up needing a new phone and their customer service is A-1! Hi check them out for all your phone inquiries and needs.”
“PC Tech is the best place in Warwick to get cellphone, tablet, or laptop repairs. I had tried to fix my own MacBook, but chickened out, and bought a non-refundable screen on eBay. PC Tech installed the screen in one day for only $75. I was amazed at the fast turnaround and the friendliness of the staff. Highly recommended”
“The entire staff is consistently helpful and accommodating. They take their time to determine your needs ans seek out the best deals. Always friendly and welcoming!”
“Jenifer helped me out yesterday and was super helpful and fast when I was purchasing a new phone. My new phone works great and the whole process took less than 15 minutes. Will come back!”
“Stopped in today because I heard rumors about the elusive Labubus being sold here. Selection was great, and as much as I would love to gatekeep them for their amazing selection the guy working there today was so friendly and helpful that I had to share! He was assisting another family when I came in but still greeted me warmly and offered me help after they left. 100% authentic Labubus, definitely check it out!!”
“Went there earlier this week. The owner was extremely helpful and knowledgeable. I’m not tech savvy. He was patient and I got out there double quick. Thank you so much!”
“Adrian was really helpful with setting up a new phone. He was really informative and chill. I did not get the manager’s name but he was super kind and patient with my mother. I recommend coming to these guys.”
10AM - 8PM
630 Metacom Ave, Warren
Mobile Phones
“Went to AT&T in Warren to get a new phone and I can’t believe the exceptional customer service I received from Sage and Joe. They are very knowledgeable, friendly and helpful. They took the time to find and explain the BEST deal. I would definitely recommend them.”
“Steve was the bomb. After my wife had the black screen of death and she got a new phone from Verizon insurance, and after the person transferring the data didn't do it correctly, we went to this store, which was the only one that was open!! Luckily Steve was there and transferred all my wife's data and all of her info back on her new phone within 30 minutes. Thanks again Steve!!”
10AM - 7PM
180 County Rd, Barrington
Mobile Phones
“JORDAN was an amazing help when I came in to get a new iPhone 15! Iv never had such a smooth and seamless experience at a Verizon store before….highly recommend and will definitely be coming back !!!”
“Despite the sales associate working on his own, we were well looked after. He had 3 other customers waiting and he went round everyone apologizing but being very helpful. He was fantastic. A credit to himself and the store.”
9:30AM - 7:30PM
379 Atwells Ave, Providence
Mobile Phones
“Fix hub is the place you want to go to get your communication fix. They help me fix my screen in record time. Ken was very helpful and friendly. Thank you for the quick service this is where I’ll be coming from now on.”
“What an incredible experience I had this last weekend at this store! Vidal was amazing, patient, kind and informative. He really knows customer service through and through!! In a world where soft skills like that are so hard to come by, Vidal is a shining star and an exemplary store manager. Thank you, Vidal!”
10AM - 9PM
400 Bald Hill Rd #202, Warwick
Mobile Phones
“OK, so my iPhone the screen cracked went back to replace it spent $126 and now my phone is saying the screen is on recognized. They should know better that they have to use iPhone parts for an iPhone 15 and older and now I’m at the mall waiting for them to open up and they’re late.
So I went back to the mall and I talked to the owner Mike he was very very nice and he fixed my phone costed me another hundred dollars but now my Phone is great and he told me why he was late and I sympathize with him and everything is great. I will go back again. This just goes to show you that just by looking at somebody you don’t know what they’re going through so just have patience. I am trying to learn to.”
“Quick fast service if you cannot get a phone through a traditional phone service this is the place for you my son got a phone we were in and out within 30 minutes very very busy so do plan your visit as it could take up to an hour all you need is a bank card to receive a phone on credit with a 50-$120 deposit”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
10AM - 7PM
601 Cranston St Unit 3, Providence
Mobile Phones
“I has an excellent experience at the cricket store at Cranston st, Tha KS to Mr. Sai. He was incredibly knowledgeable, professional and patient while helping me with Samsung galaxy. If you need help with your phone or network I highly recommend asking for SAI.”
“Guy's i am going to tell you... this store repair phones pretty good and also sell home internet. I got both of them at the same time. Great service all around. Thank you so much.”
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“Long story short—after spending almost the entire day with Shawn :) I had a really complicated case that even Apple couldn’t resolve. He worked through it with patience and skill, and I can honestly say this is hands down the place to go if you want good, honest service. Thank you, Shawn!”