Coastal1 Credit Union provides top-notch customer service, with many reviewers describing wonderful and very good experiences. The staff at branches, including in Bristol and East Providence, are consistently noted as very nice, kind, helpful, and great. They treat members like family, offering pleasant and productive service. Customers report receiving good advice on financial needs and assistance with anything they require. While some wish for more branches in Rhode Island for convenience, reviewers state they will always bank there and would not go anywhere else.
Assistant Branch Manager Kerri at the Newport Ave location. was an absolute delight as well as professional warm and efficient! Thanks for the great customer service!
October 2025
Had a wonderful banking experience with Shelly at the Rumford branch. She was efficient, knowledgeable and pleasant. She addressed my questions and called when she said she would. Great Job!
