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“During tax season, I had reason to phone my institutions to obtain my interest information on my accounts. I was met with a variety of willingness from customer service agents ranging from “happy to help” to being reprimanded. Needless to say, being reprimanded just incited my motivation to remove all my money and close my accounts at that bank.
Recently, I called my “happy to help” bank again asking for assistance with an account. Once again, I was greeted with gracious and professional service reassuring me that my decision was not in vain.
Coastal1 is my bank of choice. I’m grateful for their service. I’m happy and relived they are my bank.”
“I just came in to get a bank check and I was seriously so touched by the amazing women working the bank today . Not only did I get all the help I needed they were all so kind and helpful I’m truly grateful bc it’s not every day where you’re treated and greeted like you’re a friend or a loved one especially by strangers so for that im very grateful . I had the worst day today and after being helped by these amazing women im walking out of the bank smiling and that means the world to me . They set me up with accounts to help me save and build for my future which I wasn’t expecting to do when I walked in but im so grateful they suggested it bc I didn’t even know there were options like that .It’s 1/10/23 around 1pm , If the bank manger sees this please give those amazing women who helped me a raise or something bc im truly so grateful for my time at the bank today and that’s not normally something you hear every day . I’ll definitely make this bank my go to bank for any needs I may have . Thank you again ladies ! You’re all amazing ??”
“This place really bounced back, I’ve been banking with this branch for 5 years and just recently I’ve been receiving the service a client deserves, Navdeep and Amanda are amazing and always provides the best service, highly recommended”
“This place really bounced back, I’ve been banking with this branch for 5 years and just recently I’ve been receiving the service a client deserves, Navdeep and Amanda are amazing and always provides the best service, highly recommended”
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“Layla- what a wonderful representative she is! “Newport ave branch “Layla went far and beyond-couldn't be more impressed and happy about her exceptional customer service”