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“We reserved a 15' truck & auto transport about a month in advance. We didn't get assigned to this location until the day prior to pick up, even though we reserved so early because that's just the way their system operates. However, we did go into the office at this location 2 days prior to ensure that they would have what we reserved. We spoke with the manager, Michelle. She was awesome, she assured us that she would have the truck & auto transport & she even let us take one that she had on the lot at the time to do our empty weigh. We were doing a military DITY move & she understood that we needed an empty & full weigh and the local weigh station was going to be closed on the day of our pick up. So Michelle let us take the truck & transport to get weighed & even allowed us to drop a few empty boxes that we had purchased at our home, because they would not fit in my car. On the day of pick up the guys working helped attach the trailer & secure my car onto it. They were great. Being that we were doing a one way rental to Chesapeake, VA we are limited to a certain number of miles. We were worried about possibly going over that, so the rep that assisted us on the day of pick up gave us 50 free miles. That helped relieve some stress. The entire staff at this location made the stressful process of moving a lot less stressful! I'd recommend this location to everyone I know in need of a rental.”
“Wow! These guys are great. Best prices and they are extremely helpful picking out boxes and helping them be loaded into my car. I couldn't ask for better customer service!”
“Budget Car Rental was the perfect choice for my recent trip to Middletown, Rhode Island. The rental process was quick and easy, the staff was friendly and helpful, and the car was in excellent condition.The girl at the desk was professional and friendly!Here are some reasons why I loved renting with Budget:Convenience: The rental office is conveniently located near Newport Airport (NPT). You can book online or by phone.Wide Selection of Vehicles: Budget offers a variety of vehicles to choose from, ranging from compact cars to SUVs and minivans.Competitive Prices: Budget's prices are competitive with other rental companies.Excellent Service: The staff at Budget was friendly and helpful. They assisted me in choosing the right car for my needs and provided all the necessary information for the rental.Great Condition Car: The car I rented was in excellent condition, clean, and with low mileage.I highly recommend Budget Car Rental to anyone needing to rent a car in Middletown, Rhode Island.”
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“Had very good experiences with rental vans at this location. The Wait can take a while on busy days, but the service is great. They're also more flexible than some of the other locations I've worked with. Always make sure to do a good walk around of the rental and take pictures of everything. It saves the possibility of disputes later.”