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“Brian Botelho of Navigant Credit Union is truly awesome at his job! I went in for a car loan and he took care of the process from start to finish, in a completely painless fashion. Brian is very efficient, kind, personable, knowledgeable, and extremely professional. Thank you Brian for your help and advice!”
“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”
“Nick is very helpful!Went on multiple trips to ask questions about opening different accounts. I’ve been trying to find a place for about 2years so I had a lot of questions. He answered all our questions each time.After weighing my options, ended up opening a CD & Money Market! Nick advised I move everything to Navigant. So just today I went to my old bank & closed all my old accounts to move them to Navigant!thanks nick for all your help!I didn’t catch their names but all the other employees are extremely friendly. There was a short wait time and multiple workers asked if i needed help or what they could do to help. Nice environment! & i got a free sticker ?”
“Friendly, courteous and these folks understand 'customer service'! Ledi and Katerina have been great to work with and very helpful. I'm glad to have become a member!”
“Vjolla helped me out today with my restricted card. She immediately identified the issues and lead me through the steps to get a new card. She worked fast and was very easy to work with and had a great personality. Way to go Vjolla!”
“The team here is excellent. I have been a long-time customer with Navigant but Ledi and her team in Manville really go above and beyond to help people. I use Navigant for my business account, my personal account, and now I have family members using Navigant -- and everything has always been great. Highly recommended!”
“I am in the Greenville branch a few times a week for business deposits. Lora Broccoli is a pleasure to see each visit. Any business or personal banking needs that arise she helps! I often have banking needs with several accounts. She is able to explain anything I need with precise descriptions a novice can understand.”
“I went in today and before I could even sit down this girl sitting at her desk said can I help you with a beautiful smile. I sat down she helped me open a few accounts and after that she helped me with putting all the accounts on my phone. Very professional and helpful I'm so glad I went to coastal 1 branch in North Providence. I hope her manager reads this because she deserves to be recognized her name is Briana H I'm not sure if I can use her last name on here but it's not that often I write a review but really thought I needed to after all she did for me”
9AM - 12PM
10 Monument Square, Woonsocket
Credit Unions
“Great Experience.Jen was literally amazing. Refinanced my auto Loan from 7.85 percent to 5 percent And received additional $300 from bank for doing so.Amazing Experience to say the least. Customer for Life.”
“I’ve been banking with NCU for quite a while but had a great recent experience with this branch after I purchased a home. The team was very helpful through the mortgage process and walking us through every step needed. Highly recommend. (Also love seeing them do community stuff)”
“I've been a customer for a few years now and am happy with their service. Usually quick in and out when I do need to go in person. Always someone there when you have an account problem or need to solve any issues and they are resolved quickly. Plenty of parking, but this location on busy route 44 can be tough getting in and out at busy times. There is location close by in North Providence on Miserable Springs Ave. My only issue is that this is a Ri based credit union and access to their ATM's is limited. So expect a fee if you're using other ATM's.”
“I've never had a problem here. They have quick service and they have been very nice to me. Maybe its Because I treat them nice. Customers can be hard to please. Complain and have no patience or be rude. No I don't work there.”
“Often times we only hear about negative experiences, but I would like to thank Mariesa Goralnik for going above and beyond to help me. She is so amazing and delivers such great customer service. Rhode Island Credit Union is so lucky to have such a great employee.”
“Opening an account was easy and they have better savings rates than my current bank. Staff was polite and professional. Seems like most of the negative reviews spawned during covid.”
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“Ashley and Anthony at the Slatersville branch both went above and beyond to help me with a minor task that they could have very easily just suggested I go to a neighboring branch to cash in a small bag of change I had, because this branch is not equipped with a change cashing machine. But instead they offered to count it out manually and take care of me for no other reason than the fact that they're both AWESOME.”