Coastal Collision & Towing

Auto Parts, Body Shops, Towing
Hours: Coastal Collision is an auto body repair business that receives consistent high praise from its customers. The staff is repeatedly described as great, patient, professional, courteous, supportive, efficient, cooperative, and first class. They provide exceptional customer service, helping clients deal with insurance companies and arrange rental cars to make stressful situations much more manageable. The team is known for going above and beyond, regularly exceeding expectations. The quality of repair work is consistently phenomenal, with cars frequently looking brand new, as good as new, or as they did when driven off the dealership lot. Attention to detail is a major strength, with specific mention of fantastic detailing, cleaning inside headlights, buffing out unrelated scuffs, and washing cars. The work is completed promptly and efficiently, with clear communication and regular updates throughout the process. Customers report being blown away, touched, and surprised by the extra care taken, such as finding and reapplying a special decal or cleaning a car's overall appearance without being asked. The business is highly recommended, with many clients stating it is their primary and first choice for auto body repairs. The overall experience is summarized as outstanding, with a commendable commitment to customer satisfaction and perfection in every job.

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1. Pawtucket, Rhode Island