Dorman's Auto Center, Inc. is highly praised for its exceptional customer service and honest practices. Many customers have highlighted the expertise of staff members, particularly the Collision Manager, who provided invaluable assistance in navigating insurance matters and ensuring quality repairs. The center is noted for its efficiency, with repairs completed quicker than expected and clear communication throughout the process. Customers appreciate the friendly and supportive environment, making it an ideal choice for anyone, especially women, seeking trustworthy auto services. Positive experiences include resolving concerns about vehicle issues without unnecessary costs, as one customer discovered that a supposed leak was not present. The car buying experience at Dorman's is equally commendable, with staff like Jedd earning accolades for being honest, patient, and knowledgeable. Customers feel confident and supported during significant purchases. Overall, Dorman's Auto Center, Inc. is recommended for its dedication to customer satisfaction, integrity, and professionalism in all aspects of auto care and sales.
Steve was fantastic his superior customer service is second to none. My wife now will be bringing her vehicle there now as a direct result of Steve’s GREAT SERVICE!! Thank you Steve!!
November 2025
Had an excellent experience while getting work done on my Ford Pickup. They were super friendly , knowledgeable and communicated with me throughout all of the repairs. My family has been going here for 10+ years and this was my first time. I will definitely be recommending you guys and I will certainly be back in the future
November 2025
Great service from start to finish. They were able to schedule my repairs on a day and time that fit my work schedule and John was a big help the whole way through.
