Advance Auto Parts is a mixed experience for customers. Some find the store convenient and easy to access, with quick notifications when orders are ready for pickup. The staff can be helpful; for example, a knowledgeable manager provides good advice about repairs and vehicle information. However, other customers have faced issues like long wait times and unprofessional behavior from sales associates. One reviewer described a negative encounter where a staff member appeared unprofessional and made them wait unnecessarily. The store is not very large but still has a good selection of parts. Overall, while there are helpful staff members and efficient service at times, inconsistent customer service and professionalism can be a concern.
Les was incredibly kind, knowledgeable & helpful. The epitome of excellent customer service. He made sure our new battery was the correct one for our car and even installed it for us out in the cold. Won’t hesitate to go back for anything car related we need in the future.
August 2025
I like to go there,nice staff and they always help me.
February 2024
Very quick .they talk a lot to each other till u at the counter but ok so far
