“Sent an email as the weekend was ending and immediately received a call the next morning for them to assist me in getting a lien release. I was so impressed with the service!
Usually I have incredibly long wait times or difficulty accessing a human being with financial/healthcare institutions but this was reminiscent of way back when before the bots and automated options went out of control.
The person who helped me was incredibly helpful, friendly, and went the extra mile (called another dept to see if I could just get my title directly) and not only that, I had overpaid, so she also reconciled that and had a check sent to me for it! I have my title and check in hand and am glad it was such a smooth and pleasant experience. To whoever helped me, THANK YOU SO MUCH! I'd work with this institution again in a heartbeat.”
“I’m so happy I chose this bank for a home equity loan. Mariesa worked with me from the beginning to the end of the process and was very helpful. Their home equity rates with zero closing costs are the most competitive offer in the state from my research. Definitely suggest stopping by and asking about their process!”
“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”