Firestone Complete Auto Care in Providence, RI, has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the friendly and knowledgeable staff, who provide thorough inspections and clear explanations, often including detailed photos of issues. Many reviews highlight the convenience of same-day appointments and the ability to wait comfortably during service. The team is described as helpful, honest, and not pushy with upselling, which builds trust among customers. However, some feedback points to areas for improvement, such as the need for more staff at the front desk, as wait times can become lengthy during busy periods. Additionally, there are occasional concerns about cleanliness, with one customer noting that the inside of the driver’s side door was not cleaned after service. Overall, Firestone in Providence is seen as a reliable, affordable option for vehicle maintenance and repairs, with many customers returning over the years and recommending the location to friends. The business continues to focus on providing quality auto care tailored to each customer's needs.
The service was great! I’m not the type to write reviews but you have to give credit when you get good service. The place was clean, the staff was professional and my car was serviced and everything explained to me thoroughly. The experience I received was above and beyond of what I expected.
June 2025
Eric was amazing very professional and respectful pleasure do do business with you
May 2025
They left the driver side door, inside very duty, and they don't clean it. Unfortunately I have pictures, but my phone don't let me upload
