Metro by T-Mobile offers unbeatable prepaid plans and 5G phones. Customers report good service that is straight to the point, with staff described as friendly, helpful, and knowledgeable. The customer service skills are highly recommended and on point, with staff who walk customers through plans and genuinely care about helping people. The process for getting a new phone can take over an hour, but the service is polite and personal.
Came here today for a new phone jose's customer service skills were on point!! And greatly appreciated how things were handle getting a new 1 highly recommended...the elmwood location has nuttin on this location customer service skills are always noticed and thank you for giving my daughter a balloon
May 2024
I went in cause I had questions about the home Internet. Sabrina was soo helpful and knowledgeable! Her customer service nus AMAZING!!! She genuinely cares for people and helping people!! SHE IS THE BEST!!!!! KEEP UP THE GREAT WORK!!!!!
July 2023
Good store good service and straight to the point we got met by Hector and he was polite and personal 9/10 it took over an hour to get a new phone swapped with a new case.
