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“My phone screen protector had cracked in two areas when I accidentally dropped it . The service I received today was great . The technician was friendly and very experienced in handling my phone and the application was seamless and perfect”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
“Have gotten my iPhone 6 and then X fixed here multiple times over the last 4 years, it always takes less than an hour and is very reasonably priced. Great place in the neighborhood, I trust them and would recommend!”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“been to this location twice- store is very clean, smells nice, music is at a good volume. employees are very kind and helpful, and all the ones that helped me spoke both English and Spanish. the only downside is the parking”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“My phone's screen was broken so I took it to get repaired. They didn't have mine right away but they told me the price and that it would take 3 days to get therer and it did! Got my phone fixed in about an 1 hour. My phone was low on battery so when I came to pick it up they were charging my phone. Also since I had already pre-ordered my glass screen protector I had it with me and they gladly helped me put it on. Best customer experience ever! Thank you so much!”
“Not to be dramatic or anything but Cellular Medic literally saved my whole life from spiraling into disarray (aka Im a millennial and dropped my phone resulting in a totally damaged display and obliterated screen). I felt like a fish without water or a plant that couldn’t properly photosynthesize my lawd (yes, this is the less dramatic version of events). I had gotten one quote from one other local repair shop for substantially more, a lower quality screen, and I’d have to wait until the next day for parts to come in. Cellular Medic went above and beyond to get what they needed and get my repair taken care of within 1.5 hours of me coming in on my hands and knees. They gave me a beyond reasonable price and performed a high quality service. I am eternally grateful and will recommend them to anyone who falls on low times like myself.”
“Came here today for a new phone jose's customer service skills were on point!! And greatly appreciated how things were handle getting a new 1 highly recommended...the elmwood location has nuttin on this location customer service skills are always noticed and thank you for giving my daughter a balloon”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“Toby V is a great guy. He did excellent work o hope he's there ever time I go. Friendly straight to the point and gave me info I didn't even know I needed. He's doing great things over there. I appreciate his hard work he made me feel right at home we need more people like him in other customers services jobs.”
“They replaced my smartwatch battery for a good price with a battery I brought in even after I stripped the screws trying to do it myself. My watch is still waterproof and I can wear it in the pool.”
“I was really disgusted with T-Mobile when I showed up. The manager here was able to completely turn it around with his support and some really informative answers”
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“Nate was a wonderful help to set up my new phone. Definitely deserves recognition.
I’m a regional manager for multiple stores and he blew it out of the water.”