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“Ryan was very pleasant as soon as I walked in . I addressed my concerns and he fixed the problem under 5 min . I left a very happy costumer. We'll come back to this location for all my atnt needs .”
“I brought my android phone here for a repair and they did an amazing job! The service was quick, professional,and everything works perfectly now. Highly recommend”
“Love this ZAGG kiosk. I go there every time I need a new glass screen protector. I don’t trust any other brand. The people who work there are so nice and really care about getting the glass protector on my screen perfectly. They also never push me to upgrade to a more expensive protector than I want and are great about giving me discounts as a returning customer. Will stay loyal to these guys.”
“I fixed my Iphone 15 pro max screen in 15min. This is my second time coming to this store. The guy was so helpful and nice, thank you for quick and good service. Highly recommended.”
“Sam and Marcos deserve a raise. They were exceptionally courteous, professional, and helpful. Sam seamlessly completed our three phone transfers in store. Marcos did an excellent job with service recovery following a frustrating attempt to change ownership of our family account with corporate customer service by phone. We are grateful for their efficiency and have peace of mind knowing they have our back should any issues arise.”
“Moh and Fahad at the Broad St in Central Falls,RI gave us one of the best experiences we have had coming into this store. They were SO friendly and SO helpful towards us.They helped us to buy a new phone for such an affordable price. We left the store very happy and feeling like a part of their family. They truly connect with their customers and make us feel so comfortable and at home.”
“Jeff at Verizon store in No.smithfield is absolutely the man....I had 4 folks previously try to transfer old to new phone, No luck. Jeff was right on it and fixed my problem, yahoo! Thank you so much for your help Jeff, made my day!”
“Argenis literally left the store to go to another store to get the exact phone my daughter was looking for. The BEST Customer Service I’ve ever encountered at an AT&T store. Thank you Argenis!”
“Stopped in today because I heard rumors about the elusive Labubus being sold here. Selection was great, and as much as I would love to gatekeep them for their amazing selection the guy working there today was so friendly and helpful that I had to share! He was assisting another family when I came in but still greeted me warmly and offered me help after they left. 100% authentic Labubus, definitely check it out!!”
“I always try to work with Ed at the Verizon store. He is really informative and knowledgeable about all products and systems. He makes the visit so much easier.”
“Noah and associates in the AT&T store were professional, experienced and personable. I recommend the Lincoln RI store to anyone. Thank you for everything!!”
“I Spoke to a front desk employee Sid, I needed to transfer my eSIM and into my other phone and my phone was fully dead. It wasn’t charging and I was stressing and my phone was not charging and he went to go fix it and he went to go take out gunk out of my phone and he put it to charge and then it finally worked and then I was in shock and so amazed and so happy and relieved because he fixed it because I thought I had to transfer the icloud data to the other phone still, but it wouldn’t be able to because the phone would need to at least have 60% charge these guys are the best they are amazing at what they do, ima be back for sure if i ever need anything done from them🙌🙏‼Jesus bless them ❤”
“Absolutely wonderful people . I went in to get my son's tablet fix and they did just that . They were very helpful and understanding. Thank you for the help my son was so happy to get his tablet back .”
“Phenomenal Store!!! This Is My Go To Store For All My Phone Accessories Needs! The Customer Service, Availability of Items, and Knowledgeable Staff will keep you going back for all your necessary items. Thank you!!!”
“Amazing customer service! The staff really took the time to help me choose the right plan and phone, making the whole experience seamless. I left feeling confident in my decision and excited about my new device!”
“OK, so my iPhone the screen cracked went back to replace it spent $126 and now my phone is saying the screen is on recognized. They should know better that they have to use iPhone parts for an iPhone 15 and older and now I’m at the mall waiting for them to open up and they’re late.
So I went back to the mall and I talked to the owner Mike he was very very nice and he fixed my phone costed me another hundred dollars but now my Phone is great and he told me why he was late and I sympathize with him and everything is great. I will go back again. This just goes to show you that just by looking at somebody you don’t know what they’re going through so just have patience. I am trying to learn to.”
“I had a great experience yesterday with Greg at the AT&T store in Attleboro. I had a very old phone and he helped me figure out what phone upgrade made the most sense for me. He also made sure everything transferred over and that I was all set. The manager was also helpful and I really liked how well all the employees worked together there. Everyone was so knowledgeable and helpful. Thank you”
“Major phone issues for a few days, dreaded going to the phone store because of the How long it takes. Walked in was greeted by Frankie taken care of. He took care of a few other customers. In the meantime I was out of there in an hour a new phone lower bill great Shop they’re running over there.”
“I had a great experience! Jenny helped me and was very nice. She made the whole process of getting new phone really easy. She answered all my questions and made sure I left happy with my purchase. Excellent customer service I will definitely recommend coming here !!!”
“First time ever at this location. I live on Federal Hill and have gone to Dorrance St location for many years. Close to me and in my travels + they have a kiosk to self-pay yr bill without waiting for a rep. That said, I work in Johnston (Killingly St/Hartford Ave) and went to this nearby location because
my 2025 Moto 5G phone got stolen. Went in w/a previously active T-mobile Samsung Galaxy phone and was able to keep my same ph# and activate without my original SIM card for less than $100 including transfer fee, new SIM card + paying my monthly bill. The employee on shift, Dilia, was working alone and had 3 customers waiting when we walked in. All I can say is she treated every customer before me, and then myself included, with the same level of customer service that most companies advertise but rarely actually deliver. I personally witnessed these transactions and was highly impressed with how thorough she was with two older customers that obviously didn't grow up with a cell/smartphone and get stuck sometimes. She made sure they understood the steps she took to help them and that they truly understood and could do it themselves. She listened to my situation and seamlessly processed the activation of a phone I didn't even buy at her store. It was a multi step process with calls to MetroPCS and confirming the compatibility of my 'foreign' phone with Metro/T-Mobile's network with clear and understandable, transparent language and possible complications. In the end, she was able to get me back online for much less $ than I expected and wad totally worth the waiting time. I told her i would definitely be coming back to this store when/if I need a new phone or any issues I have in the future.
Dilia is a top notch employee who noticably takes pride in giving great customer service and helping your existing + future customers and making sure they leave the store MORE than just satisfied. I saw what I know from my own work/life experience as 'above + beyond' the standard service. GIVE THIS GIRL/LADY A RAISE! She's worth it.”
“Checking out the prices of the phones they do got pretty good phones there to tell you the truth I already got a phone back just in case mine's break I know where to go”
“Jay!!! Thank you so much for getting this problem fixed within 20 minutes the corporate 800 service couldn't the young man yesterday couldn't as well only due to lack of experience..which I'm sure he'll learn under you and Ed's tutelage......
-----you Jay - identified - advanced - and conquered the issue!!!
ZERO POINT ZERO HASSLE!!!
THANK YOU SO MUCH!!!!
Ed is awesome too!! 🎊 congrats on the baby!!!
Xo
Lance”
“I’ve had At and T for 10 years, and I almost cringe every time I have to visit a store because I never know what I’m going to get. But I will tell you, Michael in this location not only knows the products and services and can multitask like a champion, his attention to his customers and ability to provide excellent service while keeping it real about what to expect is quite impressive. Because of that, I am writing my first ever cell phone carrier review. Kudos to you Michael! Keep up the good work!”
“A few weeks ago, I went to cellular mobile services and Met Stephanie we talked about the phones specially, the one I needed. I went back yesterday and purchased my phone with Stephanie. She was amazing. Listen to what my needs were and wants. Her customer service was impeccable. I highly recommend anyone who’s in need for a phone or any services to go and see her. It was a pleasure. Five stars to Stephanie.”
“Thank you very much for the patience and time spent helping my father with his phone and service. As a customer since 2012 the customer service he received at the admiral st location was 10/10. highly recommended for your new and old phone help!”
“This is the place to bring your phone for repairs or to buy used electronics. They guys here take care of you and make you feel like family.....The screen dr rocks”
“Daniel, where do I begin with his customer service? I came here, hoping that I could buy a new phone not knowing what to expect and to my delightful surprise he was able to get me a iPhone 17 for $69. I wish I was lying because it sounds dramatic, but I’m using this to write the review before I leave the store.
He was also able to transfer over everything and under 20 minutes. Highly recommend thank you so much!”
“Tony is a great guy and very helpful! They sell home internet there now. Perfect for my smart TVs and other wireless devices. Works perfectly and is a great price!”
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“I went to help solve a issue with my phone, and have a new line the guy was very patient. He help understand everything and resolved the issue,and have new service”