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“The employees there are always very nice. They greet you with a smile and always tell you to have a nice day. Very fast service. I only use this store for my returns and shipping needs.”
“Bob, is AWESOME! He is so helpful and gets me in and out of the store very quickly. I am a regular with a ton of shipping and Bob and crew make it easy!
Mike Rodrigues”
“The staff there was helpful in trying to save me money on shipping an Amazon return and offered suggestions on how to solve my issue. I really appreciate the thought.”
“They always have what I need in stock and my order is always ready as indicated when I order online. They staff is attentive, and I like the recycling program they offer.”
“I picked the hottest day of the year to return a 60 pound rack that didn’t fit into the box. Giant shout out to Matt who put the pieces together all by himself. Too much for the 70-year-old to do herself. What a gentleman, and he refused to tip. This whole location is about customer service.”
“my dad and i went in here to look at computers. we were looking for a laptop. we bought a nice one. its a backup for my laptop. first computer i ever had was a del. it was a touch screen, it only lasted a year. my dad ordered it. when we needed help fixing it, my dad calls a lady in india, and she tells my dad he has to ship it to india. i just got a new computer. staples is the place to go if you need a computer.”
8:30AM - 6:30PM
11 S Angell St, Providence
Shipping Centers
“The staff was innately friendly... very genuine as i conversed with them. Randi was efficient and professional...wonderful helper. I was more than pleased with the service. Mahalo thank you!!!”
“I went to the print department to get a couple pictures printed out. It took a little while to do but that is OK. It was great to see the staff working so hard and good together and enjoying themselves and laughing all while accomplishing everything they were supposed to do. Great customer service, Great teamwork with each other and having fun while they work. Something you don’t see very often anymore.”
“I only mail packages there but I find the staff always helpful, friendly and efficient. It is a post office so I can't give it five stars. Maybe if they were allowed to put up some art and allow local musicians to practice in the space, good acoustics.”
“I was out of town at a business show and realized that I had left my business cards at home. The show was to start at 3:30 PM. I went into the Staples store in Providence, RI. The young man said let's look at what you need. After sending him the format that I needed he said we can do that. I said the show is today at 3:30 and it was 9:00 AM. He said we can have the business cards ready by 2:00 PM. Well guess what, they were ready by 1:00 PM. The customer service, product quality, and price I got were unbeatable.”
“I’ve lived in the area over 20 years. And although the postal workers have changed over the years they have always remained as some of the kindest in all of the city. This continues to remain my favorite station and has a small town/neighborhood feel to it.”
“An older man delivered my package today. It was nice to see that he actually placed the package down on the stairs rather than throwing it like many of the younger drivers seem to do.”
“Just left FedEx on meeting street and was welcomed and helped by Jeanne and Lisa. They were amazing and helped me get my package to its destination. Thank you for making my day so much better ladies! You are both phenomenal.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“I have a question I'm not even sure if you can answer it I had ordered some items to which they said it was delivered but I never got it or signed for it the driver told them he left it at the post office what can I do to see if it's thee I don't have a tracking number I just have a message saying if I didn't get my packages to check with the post office.”
“So, I just moved to North Providence and had to google the nearest post office. When I saw the bad reviews, I was driving there wondering what my experience would be like. Well, when I arrived there, I stood in a line of only 2 people, and noticed the clerk was very friendly and outgoing. When it was finally my turn, she was very helpful and answered all my questions. I introduced myself, and she stated her name is: Katt Lead Clerk. She did a great job and great customer service skills. Stop putting negative comments on places it ruins people's expectations. Let's be kind!”
“I am a long time patron off the Staples Store on North Main Street,
in Providence, RI. I am always treated well when I ask for help, or assistance. This is my store of choice.”
“This is where my box is located.I have dealt with this branch for many,many years. The service is always professional. The attention to detail is awesome. Best experience with the staff.”
“Picked up a very large (95 lbs) package that I had held at the Bald Hill store. The gentleman working helped me get the package to my vehicle. Thank you for the help!”
8:00 AM - 5:00 PM
Old Atwood Ave, Johnston
Shipping Centers
“One of my packages was delivered to the wrong parcel box(our complex has a cluster box for packages. I let the post office know online and later Got a call at work stating the package was found and put in my box. When I opened the P.O. Box there was my package with a little note stating what box it was in and that they were sorry. I really appreciate the leg work -- I bought a lot of sweaters on sale for fall and would have been bummed if this package was lost.”
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“Give me any reason to rave about my boy Richard. He is the GOAT! Always makes people smile. He’s the friendliest guy in there. I look forward to my trips because of Richard.”