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“The employees there are always very nice. They greet you with a smile and always tell you to have a nice day. Very fast service. I only use this store for my returns and shipping needs.”
“The staff here are consistently professional, pleasant, and polite. The Manager ( Bob ? ) is so very helpful, patient , and is extremely personable & takes the time to clearly explain the wide array of services that the UPS on Atwood Avenue in Cranston has to offer. I always have a positive experience whenever I stop by my favorite UPS location.”
“The staff there was helpful in trying to save me money on shipping an Amazon return and offered suggestions on how to solve my issue. I really appreciate the thought.”
“I picked the hottest day of the year to return a 60 pound rack that didn’t fit into the box. Giant shout out to Matt who put the pieces together all by himself. Too much for the 70-year-old to do herself. What a gentleman, and he refused to tip. This whole location is about customer service.”
“Had great experience with the Printing department at Staples in Providence RI. They made infomal recommendations regarding the types of applications needed to format the document. At the store, the associate was very patient. She printed out the program on two types of paper and worked with us to correct a photo that was distorted. Fast turnaround for printing job with fold in it.”
“They always have what I need in stock and my order is always ready as indicated when I order online. They staff is attentive, and I like the recycling program they offer.”
“The staff was innately friendly... very genuine as i conversed with them. Randi was efficient and professional...wonderful helper. I was more than pleased with the service. Mahalo thank you!!!”
“my dad and i went in here to look at computers. we were looking for a laptop. we bought a nice one. its a backup for my laptop. first computer i ever had was a del. it was a touch screen, it only lasted a year. my dad ordered it. when we needed help fixing it, my dad calls a lady in india, and she tells my dad he has to ship it to india. i just got a new computer. staples is the place to go if you need a computer.”
“I went to the print department to get a couple pictures printed out. It took a little while to do but that is OK. It was great to see the staff working so hard and good together and enjoying themselves and laughing all while accomplishing everything they were supposed to do. Great customer service, Great teamwork with each other and having fun while they work. Something you don’t see very often anymore.”
10AM - 6PM
555 N Main St, Providence
Shipping Centers
“I am a long time patron off the Staples Store on North Main Street,
in Providence, RI. I am always treated well when I ask for help, or assistance. This is my store of choice.”
“I’ve lived in the area over 20 years. And although the postal workers have changed over the years they have always remained as some of the kindest in all of the city. This continues to remain my favorite station and has a small town/neighborhood feel to it.”
“An older man delivered my package today. It was nice to see that he actually placed the package down on the stairs rather than throwing it like many of the younger drivers seem to do.”
“I only mail packages there but I find the staff always helpful, friendly and efficient. It is a post office so I can't give it five stars. Maybe if they were allowed to put up some art and allow local musicians to practice in the space, good acoustics.”
“The postal workers are nice, and it is an organized place. I find that my packages that I need to send for work arrive on time regularly, so this is my first choice for a local post office.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“Go here for any/all postal needs! The staff is knowledgeable, professional & welcoming. More importantly, they are extremely customer service oriented and always happy to help. They will always take the time to provide all shipping options available allowing YOU to choose the service that best fits your needs (overnight, insured, or cheapest way). I will never go anywhere else- you will get the absolute best service with a friendly smile!”
“This is a seriously tiny post office location. I have been in my share of small, one person, post offices: this one is one of the smallest. There are a couple of parking spots on the left side of the building for patrons and plenty of on street parking available. Post boxes are located on the sidewalk directly in front for 'walk up' mail drops; no driving up to these boxes, they are on the passenger side of your vehicle. The entrance is a short ramp from the sidewalk. Just inside to the left are P.O. Boxes and ahead is a small counter area. There is a lot going on in this small space. There are no more than several dozen post office boxes I would say in total in a small nook. Didn't actually count them. The counter space it self is mainly clear with a scale on the right and the computer system further on, out of reach. There is a plexiglass in front of that section keeping you off the the side during your transaction. The one person working was in back when I arrived. These smaller locations employ literally one person who is responsible for receiving mail, sorting, 'putting the mail up' into the PO boxes, providing customer service and all the attendant business related paperwork. I just waited patiently for about 45 seconds until they came out to see if I required assistance. Masks are required to be worn by customers during this time, and the person assisting me was wearing a mask. Hand sanitizer is on the counter. I had some cards that needed weighing in case they were overweight; they were. I also needed more stamps as my last round of card sending depleted my stock. There is a lot of card and post card sending happening over here lately. Staying in touch with friends and family during this time of often feeling isolated is a nice surprise. I know I appreciate it when I get a surprise card in the mail. The items I requested (two specific types of stamps) were procured, cards weighed, stamped and given over to be added to outgoing mail were all accomplished quickly and professionally. This location is not exactly 'on my way' generally speaking, but I would not hesitate to stop by here at any time when I am in need of more postal supplies.”
“Just left FedEx on meeting street and was welcomed and helped by Jeanne and Lisa. They were amazing and helped me get my package to its destination. Thank you for making my day so much better ladies! You are both phenomenal.”
“Picked up a very large (95 lbs) package that I had held at the Bald Hill store. The gentleman working helped me get the package to my vehicle. Thank you for the help!”
“So, I just moved to North Providence and had to google the nearest post office. When I saw the bad reviews, I was driving there wondering what my experience would be like. Well, when I arrived there, I stood in a line of only 2 people, and noticed the clerk was very friendly and outgoing. When it was finally my turn, she was very helpful and answered all my questions. I introduced myself, and she stated her name is: Katt Lead Clerk. She did a great job and great customer service skills. Stop putting negative comments on places it ruins people's expectations. Let's be kind!”
“Had an above and beyond experience at this post office. Clerk explained various options to us and was kind and helpful. One of the better experiences at a Post Office in recent memory. Great experience.”
“This is where my box is located.I have dealt with this branch for many,many years. The service is always professional. The attention to detail is awesome. Best experience with the staff.”
“I have a question I'm not even sure if you can answer it I had ordered some items to which they said it was delivered but I never got it or signed for it the driver told them he left it at the post office what can I do to see if it's thee I don't have a tracking number I just have a message saying if I didn't get my packages to check with the post office.”
“Good experiences with the staffs so far, patient, explained everything. I haven't had the chance to see the mail carrier but I did receive a welcome note when I moved here, that was very warm.”
“We received great service from the postmaster Matt trying to track down a missing package that was mislabeled with the wrong address by the seller/shipper. Clerks here are always so friendly and helpful. And our mail carrier Ray goes above and beyond every day! Thank you all!”
“I recently visited the United States Postal Service and had an outstanding experience. Not only was I able to complete multiple errands efficiently, but the service I received was exceptional.
A special shoutout to Justin, a representative who made the entire process seamless. He guided me through the passport process, ensuring I had everything I needed. Additionally, he assisted me with packaging my goods, carefully weighing them, and thoroughly explaining each step. His professionalism and patience truly stood out.
Thanks to Justin, what could have been a lengthy process was smooth and efficient, allowing me to be in and out quickly. I genuinely appreciate his assistance and am grateful for the excellent service. Highly recommend this location for anyone needing USPS services!”
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“Give me any reason to rave about my boy Richard. He is the GOAT! Always makes people smile. He’s the friendliest guy in there. I look forward to my trips because of Richard.”