Stayed here based on advertised complimentary shuttle to airport. Upon check-in, was told there is no shuttle. This is unfair to guests and the front desk clerk who has to explain it. No coffee at 4:00 a.m. and station was dirty. Staff were told but did nothing.
August 2023
Great customer service, front desk staff and eapecially Tim were friendly and welcoming. Stayed a week and after night one Tim welcomed me each evening asking how my day was in a sincere way. All staff were attentive and asking if I needed anything. Room was very comfortable. Hotel was kept clean.
August 2023
I come to town every few months and stay here. This past trip it slipped quite a bit. Breakfast pretty lousy, A/C didn’t work, trouble with lock. Will give it another chance but if things don’t improve I’ll stay somewhere else.
