PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of a pet's needs. The store provides a wide variety of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals such as guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their purchases at local stores within two hours. Many store locations also offer services like dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The staff is often praised for being friendly and helpful, with employees going out of their way to assist customers, such as finding hard-to-locate items. The grooming services are highly appreciated, with grooming staff providing thorough and diligent care. Customers also note the store's wide selection of specialty food brands, although some mention the absence of certain products like Hartz Mountain. Overall, PetSmart is valued for its variety, service, and dedicated staff.
Love love love my groom I got done on my doodle and Maltese done by Susan and Melanie! A whole new group in Westerly petsmart salon. Every one was so happy and friendly. Also very knowledgeable!! Can't wait for our next visit.
April 2026
I love the service at pet smart, always friendly and ready to help.
March 2026
My Roscoe looked amazing after his visit with Marley. Thank you Marley. You have a wonderful way with nervous dogs. We are grateful.
