This Verizon authorized retailer, operated as Wireless ZoneĀ®, offers a wide range of phone and wireless services for both consumers and businesses. Customers can find the latest devices, including 5G-enabled smartphones and tablets, along with Verizon home internet. The staff is known for being very knowledgeable, patient, and friendly, often working extra hard to help customers with their needs. Many reviews highlight the professional attitude and dedication of team members who efficiently handle account setups, phone transfers, and upgrades, even dealing with complicated situations and working past closing times when necessary. Customers appreciate the helpfulness and kindness of staff members, especially those who go above and beyond to fix issues, assist with billing, and recommend upgrades. The environment at the store is described as user-friendly, with a team that works well together. Overall, Verizon in this location is highly recommended for its award-winning customer service and commitment to doing good in the local community, making it a trusted place for wireless needs.
Josh Martinez, sales associate in the Dunns Corners Westerly RI location was so patient and understanding helping me switch accounts, save money and other details I couldn't even begin to imagine how to do. Thank you, Josh, you are appreciated. Tammy Z
August 2026
Customer service is top notch, saved me when my phone busted. Great promotions and reasonable options no bs
July 2026
Got an eSIM. Excellent service by Zachary! Explained everything clearly and saved us some money, too.