TCC Westerly, a Verizon authorized retailer located at 143 Franklin St, is a convenient one-stop shop for all phone and wireless service needs. The store offers the latest devices, including smartphones, tablets, and Verizon home internet, with coverage that includes 5G service for both consumers and businesses. Customers consistently praise the store for its excellent customer service, with staff members like Kim and Kassondra being highly recommended. Kim is known for her quick, friendly, and helpful assistance, especially during upgrades and plan explanations, often going above and beyond even when store hours are closing. Kassondra impresses customers with her knowledge, friendliness, and ability to assist multiple clients at once, making everyone feel valued. Proceeds from purchases support the local community, making TCC Westerly not just a store but a place that cares about its customers and community.
Shann at Verizon provided excellent customer service! They were friendly, knowledgeable, patient, and genuinely took the time to make sure everything was taken care of. I really appreciated their professionalism and willingness to help. Verizon is lucky to have someone like Shann on their team. Highly recommend!
August 2026
Shann was amazing! Quick service and very easy to work with. Thank you!
August 2026
Shannon did a superb job getting my phone back to normal
