Metro by T-Mobile at 407 Park Ave offers unbeatable prepaid plans and 5G phones. Customers consistently receive the best customer service at this location, describing the staff as friendly, helpful, and terrific. The team is known for quickly resolving issues, such as fixing phone service, restoring notifications, and properly managing account details. Problems are cleared up very quickly, with staff walking customers through solutions. Many note the experience is way better than other stores, with efficient service that gets phones back up and running. The location is described as a really good office where customer issues are consistently resolved.
Went today to port out 2 phones and it took about 10 minutes each. There is street parking. Friendly staff Good work Metro
July 2026
I took an elderly friend in yesterday for help with her phone. Fortunately, a young woman by the name of Luz was working and she was very kind and helpful. I am very grateful to her for all the time she took to help.
March 2026
Leonarda is an absolute ANGEL. This was my 3rd visit to the store for various reasons and each time she has been so kind, helpful, patient, and professional!! I wish you the best of success with this company and I hope they value you as much as all of your returning customers.
