TCC N Smithfield is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with Verizon network coverage and 5G service. The store is highlighted for its award-winning customer service. Multiple reviews specifically praise the staff for being excellent, outstanding, polite, helpful, knowledgeable, professional, informative, and patient. Employees are noted for calmly explaining solutions, providing great customer care, and making processes easy and stress-free. One reviewer called a representative the epitome of what a customer service person should be. The location is strongly recommended, with proceeds from purchases going toward the local community.